How To Fix EPIC_EXAMPLE_CN_IMPL020 - CCB request serial number generate failed

SAP Error Message - Details

• Message type: E = Error

• Message class: EPIC_EXAMPLE_CN_IMPL - EXAMPLE ONLY - NOT FOR USE IN PRODUCTION SYSTEMS

• Message number: 020

• Message text: CCB request serial number generate failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EPIC_EXAMPLE_CN_IMPL020 - CCB request serial number generate failed ?

  The SAP error message EPIC_EXAMPLE_CN_IMPL020 with the description "CCB request serial number generate failed" typically indicates an issue related to the generation of a serial number for a Change Control Board (CCB) request in the SAP system. This error can arise due to various reasons, including configuration issues, data inconsistencies, or system-related problems.
  Possible Causes:
  
  Configuration Issues: The CCB request might not be properly configured in the system, leading to failures in serial number generation.
  Missing Master Data: Required master data (like number ranges or relevant configuration settings) may be missing or incorrectly set up.
  Authorization Issues: The user attempting to generate the serial number may not have the necessary authorizations.
  System Errors: There could be underlying system errors or bugs affecting the generation process.
  Database Issues: Problems with the database, such as locks or inconsistencies, could prevent the generation of serial numbers.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the CCB request in the SAP system. Ensure that all necessary parameters are correctly set.
  Verify Number Ranges: Check the number range settings for the CCB requests. Ensure that the number range is defined and that there are available numbers.
  Review Master Data: Ensure that all required master data is present and correctly configured. This includes checking for any missing entries that might be needed for the serial number generation.
  User Authorizations: Verify that the user has the necessary authorizations to create or modify CCB requests. Adjust roles and permissions as needed.
  Check System Logs: Look into the system logs (transaction codes like SLG1) for any additional error messages or warnings that could provide more context about the failure.
  Database Health Check: Perform a health check on the database to ensure there are no locks or inconsistencies that could be causing the issue.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide patches or additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11 (Data Dictionary), SE37 (Function Modules), and SLG1 (Application Log) to investigate the issue further.
  Documentation: Review SAP documentation related to CCB requests and serial number generation for any specific guidelines or troubleshooting steps.
  Community Forums: Check SAP community forums or user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.