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Message type: E = Error
Message class: EPIC_BANK_COMM_CLOUD -
Message number: 084
Message text: Actual number of items is different from the numberof items in header.
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EPIC_BANK_COMM_CLOUD084
- Actual number of items is different from the numberof items in header. ?The SAP error message EPIC_BANK_COMM_CLOUD084 indicates a discrepancy between the number of items specified in the header of a document and the actual number of items present in the document. This error typically occurs in scenarios involving financial transactions, such as bank communication or payment processing.
Cause:
- Mismatch in Item Count: The most common cause is that the number of line items (details) in the document does not match the count specified in the header. For example, if the header states there are 5 items, but only 4 line items are present, this error will be triggered.
- Data Entry Errors: Manual data entry errors can lead to discrepancies. If items are added or removed without updating the header count, this error will occur.
- System Integration Issues: If the document is being generated or processed through an integration with another system, there may be issues in how data is being transferred or interpreted.
- Configuration Issues: Incorrect configuration in the SAP system related to document processing or bank communication settings can also lead to this error.
Solution:
- Verify Item Count: Check the document in question and ensure that the number of line items matches the count specified in the header. If there are discrepancies, correct the item count in the header or adjust the line items accordingly.
- Review Data Entry: If the document was manually created, review the data entry process to ensure that all items are correctly entered and accounted for.
- Check Integration Settings: If the document is generated through an integration, review the integration settings and logs to identify any issues in data transfer that may have caused the mismatch.
- Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling this error in the context of your SAP version and configuration.
- Test in a Sandbox Environment: If possible, replicate the issue in a test environment to better understand the cause and test potential solutions without affecting production data.
- Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.
Related Information:
By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.
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