How To Fix EPIC_BANK_COMM_CLOUD002 - Error in generating communication log.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EPIC_BANK_COMM_CLOUD -

  • Message number: 002

  • Message text: Error in generating communication log.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message EPIC_BANK_COMM_CLOUD002 - Error in generating communication log. ?

    The SAP error message EPIC_BANK_COMM_CLOUD002 indicates that there is an issue with generating the communication log in the context of bank communication processes. This error can arise due to various reasons, and understanding the cause is essential for troubleshooting and resolving the issue.

    Possible Causes:

    1. Configuration Issues: Incorrect configuration settings in the bank communication module can lead to errors in generating logs.
    2. Authorization Problems: The user may not have the necessary authorizations to access or generate the communication log.
    3. Data Integrity Issues: Missing or incorrect data in the relevant tables can prevent the log from being generated.
    4. System Errors: Technical issues within the SAP system, such as temporary outages or bugs, can also cause this error.
    5. Integration Issues: Problems with the integration between SAP and external banking systems or services can lead to communication log generation failures.

    Solutions:

    1. Check Configuration:

      • Review the configuration settings for bank communication in the SAP system. Ensure that all necessary parameters are correctly set up.
      • Verify the settings in transaction codes related to bank communication, such as FBZP (Payment Program Configuration) and OBPM1 (Bank Communication Management).
    2. Review Authorizations:

      • Ensure that the user encountering the error has the appropriate authorizations to generate communication logs. This can be checked in transaction SU53 or by consulting with your security team.
    3. Data Validation:

      • Check for any missing or incorrect data in the relevant tables. This may involve reviewing transaction logs or using transaction codes like SE16 to inspect the data.
    4. System Logs:

      • Review the system logs for any additional error messages or warnings that may provide more context about the issue. Use transaction SM21 to check the system log.
    5. Technical Support:

      • If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message. You can search for relevant SAP Notes in the SAP Support Portal.
    6. Testing:

      • After making any changes, perform tests to ensure that the communication log can be generated successfully.

    Related Information:

    • SAP Notes: Check for any specific SAP Notes related to the error message EPIC_BANK_COMM_CLOUD002. These notes may provide patches or additional troubleshooting steps.
    • Documentation: Review the official SAP documentation for bank communication management to ensure compliance with best practices.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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