How To Fix EPIC_BANK_COMM301 - Secure logon user for this bank communication type does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: EPIC_BANK_COMM - Message Class for BACO PROG

• Message number: 301

• Message text: Secure logon user for this bank communication type does not exist

What causes this issue?

You would like to send a query to a bank that requires a secure logon
user for making this type of bank communication. Such a user does not
exist for this combination of company code, house bank, house bank
account, and bank communication type.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

After your system administrator has created the necessary secure logon
user, resend the query.

Procedure for System Administrators

Create the secure logon user by choosing from the <LS>Electronic Payment
Integration (China)</> screen, <LS>Administration</> -> <LS>Maintain
Secure User</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EPIC_BANK_COMM301 - Secure logon user for this bank communication type does not exist ?

  The SAP error message EPIC_BANK_COMM301 indicates that there is an issue with the secure logon user configuration for a specific bank communication type. This error typically arises when the system is unable to find a valid secure logon user associated with the bank communication settings.
  Cause:
  
  Missing User Configuration: The secure logon user for the specified bank communication type has not been created or configured in the system.
  Incorrect Bank Communication Type: The bank communication type being used may not have a corresponding secure logon user set up.
  Authorization Issues: The user may not have the necessary authorizations to access the bank communication settings.
  System Configuration Errors: There may be issues in the configuration of the bank communication settings in the SAP system.
  
  Solution:
  
  
  Create or Assign Secure Logon User:
  
  Go to the relevant configuration settings in SAP (usually found in the transaction code related to bank communication).
  Ensure that a secure logon user is created for the specific bank communication type.
  Assign the correct user to the bank communication type.
  
  
  
  Check Configuration:
  
  Verify the configuration settings for the bank communication type in the SAP system.
  Ensure that all required fields are filled out correctly and that the secure logon user is properly linked.
  
  
  
  Review Authorizations:
  
  Check the authorizations of the user trying to perform the bank communication.
  Ensure that the user has the necessary roles and permissions to access the bank communication features.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific instructions on setting up secure logon users for bank communication.
  
  
  
  Testing:
  
  After making the necessary changes, test the bank communication process again to ensure that the error has been resolved.
  
  
  
  Related Information:
  
  Transaction Codes: Depending on your SAP version, you may need to use specific transaction codes to access bank communication settings (e.g., OBPM1 for bank master data).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to resolve the EPIC_BANK_COMM301 error and ensure that the secure logon user is correctly configured for your bank communication type.