How To Fix EPIC_BANK_COMM103 - Payment sent to bank in background; refresh screen to see file status

SAP Error Message - Details

• Message type: E = Error

• Message class: EPIC_BANK_COMM - Message Class for BACO PROG

• Message number: 103

• Message text: Payment sent to bank in background; refresh screen to see file status

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

To update the status of payment files displayed on this screen, refresh
the screen.
If you do not see a change in the payment file status after refreshing
the screen several times, check for errors in the transfer process by
doing the following:
Choose <LS>Administration</> -> <LS>Check Communication</>.
Click on the number in the <LS>Messages</> column for the relevant
payment file in the <LS>Communication Log</> to display all messages.
Check for error messages.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EPIC_BANK_COMM103 - Payment sent to bank in background; refresh screen to see file status ?

  The SAP error message "EPIC_BANK_COMM103 Payment sent to bank in background; refresh screen to see file status" typically indicates that a payment file has been successfully generated and sent to the bank for processing, but the status of that file is not yet available on the screen. This message is informational rather than an error, and it suggests that the system is processing the payment in the background.
  Cause:
  
  Background Processing: The payment file has been submitted to the bank, but the system has not yet updated the status on the user interface.
  Delay in Processing: There may be a delay in the communication between SAP and the bank, which can cause the status to not be immediately available.
  System Configuration: The configuration of the payment processing system may affect how quickly the status is updated.
  
  Solution:
  
  Refresh the Screen: As the message suggests, you should refresh the screen to check the status of the payment file. This can usually be done by pressing the refresh button or using the F5 key.
  Check Background Jobs: If the status does not update after refreshing, you can check the background jobs in SAP to see if the payment processing job is still running or if it has completed.
  
  Use transaction code SM37 to view the status of background jobs.
  
  
  Review Payment Logs: You can also check the payment logs for any errors or messages related to the payment processing. This can be done through transaction codes like FBPM (for payment medium workbench) or F110 (for automatic payment transactions).
  Wait for Processing: If the payment is still being processed, you may need to wait a few moments and then refresh again.
  Contact Support: If the status does not update after a reasonable amount of time, or if you encounter any errors, it may be necessary to contact your SAP support team or the bank's support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  F110: Automatic Payment Transactions
  FBPM: Payment Medium Workbench
  SM37: Job Monitoring
  
  
  Payment Medium Formats: Ensure that the payment medium format is correctly configured for the bank you are working with.
  Bank Communication: Understand the bank communication process and any specific requirements or configurations needed for your organization’s setup.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance related to payment processing and bank communication.
  
  By following these steps, you should be able to resolve the situation or at least understand the status of your payment file better.