How To Fix EPIC_ACTIONS803 - Item was rejected


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EPIC_ACTIONS - Messages for Payment Processing Services

  • Message number: 803

  • Message text: Item was rejected

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message EPIC_ACTIONS803 - Item was rejected ?

    The SAP error message "EPIC_ACTIONS803 Item was rejected" typically indicates that a specific item in a transaction or process has been rejected due to certain conditions not being met. This error can occur in various contexts, such as during the processing of purchase orders, sales orders, or other transactional activities within SAP.

    Possible Causes:

    1. Validation Errors: The item may not meet the required validation criteria set in the system, such as missing mandatory fields or incorrect data formats.
    2. Approval Workflow: The item may require approval from a designated authority, and if it has not been approved, it will be rejected.
    3. Business Rules: There may be specific business rules or conditions that the item does not satisfy, leading to its rejection.
    4. Status Issues: The item may be in a status that does not allow it to proceed further in the workflow.
    5. Configuration Issues: There could be configuration settings in the SAP system that are causing the rejection.

    Solutions:

    1. Check Item Details: Review the details of the rejected item to identify any missing or incorrect information. Ensure all mandatory fields are filled out correctly.
    2. Review Approval Process: If the item requires approval, check the approval workflow to see if it has been submitted for approval and whether it has been approved or rejected by the relevant authority.
    3. Consult Business Rules: Verify the business rules that apply to the item and ensure that all conditions are met.
    4. Status Review: Check the status of the item in the system. If it is in a status that prevents further processing, you may need to change its status or take corrective action.
    5. Configuration Check: If you suspect a configuration issue, consult with your SAP administrator or technical team to review the relevant settings.

    Related Information:

    • Transaction Codes: Depending on the context, you may need to use specific transaction codes to investigate the issue further (e.g., ME23N for purchase orders, VA03 for sales orders).
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Documentation: Refer to SAP documentation or user manuals for guidance on the specific module you are working with.
    • Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for assistance.

    By following these steps, you should be able to identify the cause of the "EPIC_ACTIONS803 Item was rejected" error and take appropriate action to resolve it.

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