How To Fix EPIC_ACTIONS125 - Item &1 could not be paid; issues with payment run

SAP Error Message - Details

• Message type: E = Error

• Message class: EPIC_ACTIONS - Messages for Payment Processing Services

• Message number: 125

• Message text: Item &1 could not be paid; issues with payment run

What causes this issue?

A user tried to pay this item. The system changed the status of the item
to <ZH>Payment in Process</>. However, when the system searched for a
scheduled or active payment run to process the item, no such run was
found; or there are issues with the current run. The item could not be
paid.

System Response

The system changed the status of the item back to <ZH>Released for
Payment </>and displayed this error message.

How to fix this error?

Check the job logs for payment runs.
Resolve any issues.
Pay the item again.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EPIC_ACTIONS125 - Item &1 could not be paid; issues with payment run ?

  The SAP error message EPIC_ACTIONS125 indicates that there is an issue with processing a payment run for a specific item (denoted by &1). This error can arise from various causes, and understanding these can help in troubleshooting and resolving the issue.
  Possible Causes:
  
  Payment Block: The item may be blocked for payment due to various reasons, such as vendor payment blocks, invoice discrepancies, or payment terms not being met.
  Insufficient Funds: There may not be enough funds available in the payment account to process the payment.
  Configuration Issues: There could be configuration issues in the payment run settings or in the payment method settings.
  Document Status: The document associated with the item may not be in a status that allows for payment (e.g., it may be in a "parked" or "blocked" status).
  Currency Issues: There may be issues related to currency conversion or mismatches in currency settings.
  Technical Errors: There could be underlying technical issues or bugs in the SAP system that are preventing the payment from being processed.
  
  Solutions:
  
  Check Payment Block: Review the payment block settings for the vendor or the specific invoice. Ensure that there are no blocks preventing payment.
  Review Payment Run Configuration: Verify the configuration settings for the payment run in the SAP system. Ensure that the payment method and parameters are correctly set up.
  Check Document Status: Look at the status of the document associated with the item. If it is parked or blocked, resolve those issues first.
  Verify Funds Availability: Ensure that there are sufficient funds in the payment account to cover the payment.
  Currency Settings: Check the currency settings for the transaction and ensure that they are correctly configured.
  Consult Logs: Review the payment run logs for any additional error messages or warnings that may provide more context on the issue.
  SAP Notes and Support: If the issue persists, check for any relevant SAP Notes that may address known issues or bugs related to this error. You may also consider reaching out to SAP support for assistance.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like F110 (Automatic Payment Transactions) to initiate payment runs and review their status.
  Payment History: Check the payment history for the vendor or invoice to see if there have been previous issues or if payments were successfully processed.
  User Authorizations: Ensure that the user executing the payment run has the necessary authorizations to process payments.
  
  By systematically checking these areas, you should be able to identify the root cause of the error and implement the appropriate solution.