How To Fix EPIC_ACTIONS028 - You cannot reverse the selected items

EPIC_ACTIONS028 - Overview

• Message type: E = Error

• Message class: EPIC_ACTIONS - Messages for Payment Processing Services

• Message number: 028

• Message text: You cannot reverse the selected items

What causes this issue?

You cannot reverse the payment documents for the selected items due to
one of the following reasons:
Authorization for reversal is missing
The status of the selected items is not ?Payment Rejected by Bank?. You
can only reverse items with this status.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check if you have the necessary authorizations and ensure that the
selected items have the ?Payment Rejected by Bank? status.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EPIC_ACTIONS028 - You cannot reverse the selected items ?

  The SAP error message EPIC_ACTIONS028 ("You cannot reverse the selected items") typically occurs in the context of reversing transactions, such as financial postings, inventory movements, or other actions where a reversal is attempted on items that cannot be reversed for various reasons.
  Causes:
  
  
  Status of the Document: The document or transaction you are trying to reverse may be in a status that does not allow for reversal. For example, if the document has already been cleared or settled, it may not be eligible for reversal.
  
  
  Document Type Restrictions: Certain document types may have restrictions on reversals. For instance, some financial documents may not allow reversals after a certain period or after they have been included in a financial statement.
  
  
  Dependencies on Other Transactions: If the items you are trying to reverse are linked to other transactions (e.g., they have been referenced in subsequent postings), the system may prevent the reversal to maintain data integrity.
  
  
  Authorization