How To Fix EP437 - Bank details in document have been deleted


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EP - Messages for Posting Area

  • Message number: 437

  • Message text: Bank details in document have been deleted

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message EP437 - Bank details in document have been deleted ?

    The SAP error message EP437, which states "Bank details in document have been deleted," typically occurs when there is an attempt to process a financial document (such as an invoice or payment) that references bank details that have been deleted or are no longer valid in the system. This can happen in various scenarios, such as during payment processing, invoice posting, or when trying to execute a payment run.

    Causes:

    1. Deleted Bank Details: The bank details associated with the vendor or customer have been deleted or marked as inactive.
    2. Data Inconsistency: There may be inconsistencies in the master data, where the document references bank details that do not exist in the database.
    3. Changes in Vendor/Customer Master Data: If the vendor or customer master data has been changed (e.g., bank details updated or removed), it can lead to this error when processing related documents.
    4. Document Status: The document may be in a status that does not allow for the current operation due to missing or invalid data.

    Solutions:

    1. Check Bank Details: Verify the bank details for the vendor or customer in the master data. Ensure that the bank account information is complete and active.

      • Navigate to the vendor or customer master data (transaction codes like FK03 for vendor or FD03 for customer) and check the bank details.
    2. Update Bank Details: If the bank details have been deleted, you may need to re-enter or update the bank information.

      • Use transaction codes like FK01 for vendor or FD01 for customer to add or update bank details.
    3. Review Document: Check the document that is causing the error. Ensure that it is referencing the correct and existing bank details.

      • You can use transaction codes like FB03 to display the document and review its details.
    4. Reprocess the Document: After ensuring that the bank details are correct and active, try to reprocess the document that generated the error.

    5. Consult with IT Support: If the issue persists, it may be necessary to consult with your SAP support team or IT department to investigate further, especially if there are underlying data integrity issues.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes for managing vendor and customer master data, such as FK01, FK02, FK03 for vendors and FD01, FD02, FD03 for customers.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional context or solutions for specific scenarios.
    • Documentation: Review SAP documentation or user manuals for guidance on managing bank details and handling financial documents.

    By following these steps, you should be able to resolve the EP437 error and ensure that your financial documents are processed correctly.

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