How To Fix EN102 - Cannot create meter reading results

SAP Error Message - Details

• Message type: E = Error

• Message class: EN - IS-U installation/installation structure

• Message number: 102

• Message text: Cannot create meter reading results

What causes this issue?

You attempted to enter meter reading results. This is not possible
because you have not changed the device data.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EN102 - Cannot create meter reading results ?

  The SAP error message EN102, which states "Cannot create meter reading results," typically occurs in the context of the SAP IS-U (Industry Solution for Utilities) module. This error can arise due to various reasons related to the configuration or data integrity within the system. Below are some common causes, potential solutions, and related information for this error:
  Causes:
  
  Missing Master Data: The meter reading results cannot be created if the necessary master data (like the device, installation, or contract account) is missing or incomplete.
  Incorrect Configuration: Configuration settings for meter reading or device management may not be set up correctly.
  Status Issues: The status of the device or installation may not allow for meter reading results to be created (e.g., if the device is marked as inactive).
  Authorization Issues: The user may not have the necessary authorizations to create meter reading results.
  Technical Issues: There may be underlying technical issues, such as database locks or system errors.
  
  Solutions:
  
  Check Master Data: Ensure that all relevant master data (device, installation, contract account) is correctly maintained and active.
  Review Configuration: Verify the configuration settings in the IS-U module related to meter reading and ensure they are set up correctly.
  Check Device Status: Look at the status of the device in question. If it is inactive or in a status that does not allow meter readings, you may need to change its status.
  User Authorizations: Confirm that the user attempting to create the meter reading results has the necessary authorizations. This can be checked in the user roles and profiles.
  Error Logs: Check the system logs (transaction codes like SLG1) for any additional error messages or details that could provide more context on the issue.
  Technical Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as EL31 (for meter reading results) and EL22 (for displaying meter reading documents).
  SAP Notes: Search for SAP Notes related to error EN102 in the SAP Support Portal for any specific fixes or updates.
  Documentation: Review the SAP documentation for IS-U to understand the processes and configurations related to meter reading.
  
  By following these steps, you should be able to diagnose and resolve the EN102 error in SAP. If the problem continues, further investigation into the specific system setup and data may be necessary.