How To Fix EN089 - Devices of device group were transferred/selected

SAP Error Message - Details

• Message type: E = Error

• Message class: EN - IS-U installation/installation structure

• Message number: 089

• Message text: Devices of device group were transferred/selected

What causes this issue?

You have specified a <DS:GLOS.device>device</> of a
<DS:DE.DEVGRP>device group</> for <DS:GLOS.device.installation>device
installation</> or flagged it for <DS:GLOS.device.removal>device
removal</>.
Because device groups can only be processed completely, the system has
also selected or flagged the remaining devices in the device group.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EN089 - Devices of device group were transferred/selected ?

  The SAP error message EN089 typically occurs in the context of device management, particularly when dealing with device groups in SAP IS-U (Industry Solution for Utilities). This error indicates that the devices associated with a specific device group have already been transferred or selected, which can prevent further actions from being taken on those devices.
  Cause:
  
  Device Group Status: The device group may already be in a state where the devices have been processed or selected for a specific operation, such as billing or reporting.
  Duplicate Selection: The system may be trying to select or transfer devices that have already been included in a previous operation.
  Configuration Issues: There may be configuration settings in the device management module that are causing conflicts or preventing the operation from proceeding.
  
  Solution:
  
  Check Device Group Status: Review the status of the device group in question. Ensure that the devices are not already in use or locked by another process.
  Review Previous Transactions: Look into any previous transactions or operations that may have involved the same device group. If devices have already been selected or transferred, you may need to complete or reverse those transactions before proceeding.
  Clear Selection: If applicable, clear any existing selections for the device group and attempt the operation again.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling device groups and related errors.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts who can provide more tailored assistance based on your system configuration.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP IS-U that deal with device management, such as EA00 (Device Management) or EAM1 (Device Group Management).
  SAP Notes: Check for any SAP Notes related to error EN089, as they may provide specific patches or updates that address known issues.
  User Roles and Permissions: Ensure that the user attempting the operation has the necessary permissions to manage device groups and devices.
  
  By following these steps, you should be able to diagnose and resolve the EN089 error in your SAP system.