How To Fix EMV196 - Move-in charge &1 could not be canecelled

EMV196 - Overview

• Message type: E = Error

• Message class: EMV - Reserved for IS-U: move-in/out

• Message number: 196

• Message text: Move-in charge &1 could not be canecelled

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

When this message appears in the log, please pay special attention to
the other messages.
They will indicate the reason why the move-in charge documents could
not be reversed.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

EMV196 - Details

• The SAP error message EMV196, which states "Move-in charge &1 could not be cancelled," typically occurs in the context of managing billing and invoicing for utilities or services in SAP IS-U (Industry Solution for Utilities). This error indicates that there is an issue with cancelling a move-in charge for a customer account.
  
  Cause:
  
  Charge Already Processed: The move-in charge may have already been processed or posted to the billing document, making it impossible to cancel.
  Billing Document Status: The billing document associated with the move-in charge may be in a status that does not allow for cancellation (e.g., it may be finalized or already paid).
  Dependencies on Other Transactions: There may be dependencies on other transactions or documents that prevent the cancellation of the move-in charge.
  
  Configuration Issues: There could be configuration settings in the SAP system that restrict the cancellation of certain charges.
  
  
  Solution:
  
  Check Billing Document Status: Verify the status of the billing document related