How To Fix EMV158 - Customer contact could not be created for move-out confirmation

SAP Error Message - Details

• Message type: E = Error

• Message class: EMV - Reserved for IS-U: move-in/out

• Message number: 158

• Message text: Customer contact could not be created for move-out confirmation

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message EMV158 - Customer contact could not be created for move-out confirmation ?

  The SAP error message EMV158, which states "Customer contact could not be created for move-out confirmation," typically occurs in the context of managing customer data and move-out processes in SAP IS-U (Industry Solution for Utilities). This error indicates that the system was unable to create a customer contact record during the move-out confirmation process.
  Causes:
  
  Missing Required Data: The system may require certain mandatory fields to be filled out in the customer contact data, and if these fields are missing, the creation will fail.
  Configuration Issues: There may be issues with the configuration settings related to customer contacts or move-out processes in the SAP system.
  Authorization Issues: The user may not have the necessary permissions to create customer contacts.
  Technical Errors: There could be underlying technical issues, such as problems with the database or system performance, that prevent the creation of the contact.
  Data Consistency Issues: There may be inconsistencies in the data related to the customer or the move-out process that need to be resolved.
  
  Solutions:
  
  Check Required Fields: Ensure that all mandatory fields for creating a customer contact are filled out correctly. This may include fields like contact name, address, and communication details.
  Review Configuration: Check the configuration settings in the SAP system related to customer contacts and move-out processes. Ensure that they are set up correctly.
  User Authorizations: Verify that the user attempting to create the customer contact has the necessary authorizations. If not, work with your SAP security team to grant the required permissions.
  Error Logs: Check the system logs (transaction codes like SLG1) for any additional error messages or details that can provide more context about the failure.
  Data Consistency Check: Perform a data consistency check to ensure that all related data (customer master data, move-out data) is correct and complete.
  Consult SAP Notes: Look for relevant SAP Notes or Knowledge Base Articles that may address this specific error. SAP frequently updates its documentation and may have provided solutions or patches for known issues.
  Technical Support: If the issue persists, consider reaching out to your SAP support team or SAP directly for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ISU_MO for move-out processing and BP for business partner management.
  Documentation: Review SAP documentation related to customer contacts and move-out processes for best practices and guidelines.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the EMV158 error and implement a suitable solution.