How To Fix EMV152 - Transfer: customer &1 from move-out document &2 is not move-in customer

SAP Error Message - Details

• Message type: E = Error

• Message class: EMV - Reserved for IS-U: move-in/out

• Message number: 152

• Message text: Transfer: customer &1 from move-out document &2 is not move-in customer

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EMV152 - Transfer: customer &1 from move-out document &2 is not move-in customer ?

  The SAP error message EMV152 indicates that there is an issue with the transfer of a customer from a move-out document to a move-in document. Specifically, it means that the customer being transferred is not recognized as the move-in customer in the system. This can occur in scenarios involving customer master data, particularly in the context of utilities or real estate management.
  Cause:
  
  Mismatch in Customer Data: The customer specified in the move-out document does not match the customer expected in the move-in document. This could be due to incorrect customer numbers or data entry errors.
  Incorrect Move-Out/Move-In Process: The sequence of operations may not have been followed correctly, leading to inconsistencies in the customer records.
  Data Not Updated: The customer data may not have been updated properly in the system, leading to discrepancies between the move-out and move-in records.
  Configuration Issues: There may be configuration settings in the SAP system that are not aligned with the business processes, causing the system to not recognize the customer correctly.
  
  Solution:
  
  Verify Customer Data: Check the customer master data for both the move-out and move-in documents. Ensure that the customer numbers and relevant details match.
  Check Move-Out and Move-In Sequence: Ensure that the move-out document was processed correctly before attempting to create the move-in document. The move-out must be completed and finalized.
  Update Customer Records: If there are discrepancies, update the customer records in the system to ensure they are consistent.
  Review Configuration Settings: If the issue persists, review the configuration settings related to customer transfers in the SAP system. Ensure that they align with the business processes.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling customer transfers in your version of SAP.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IE01 (Create Move-In), IE02 (Change Move-In), and IE03 (Display Move-In) to manage move-in and move-out processes.
  SAP Notes: Check for any SAP Notes related to EMV152 for patches or updates that may address known issues.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to perform move-in and move-out operations.
  
  By following these steps, you should be able to identify and resolve the issue related to the EMV152 error message in SAP.