How To Fix EMMA184 - First delete the &1 clarification cases for job &2&3

SAP Error Message - Details

• Message type: E = Error

• Message class: EMMA - Monitoring of Mass Runs

• Message number: 184

• Message text: First delete the &1 clarification cases for job &2&3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EMMA184 - First delete the &1 clarification cases for job &2&3 ?

  The SAP error message EMMA184 indicates that there are clarification cases associated with a specific job that need to be deleted before you can proceed with the operation you are attempting. This error typically arises in the context of SAP's Event Management or similar modules where clarification cases are used to manage exceptions or issues that arise during the execution of a job.
  Cause:
  The error occurs because:
  
  There are existing clarification cases linked to the job you are trying to process.
  The system requires that all clarification cases be resolved or deleted before you can perform further actions on the job.
  
  Solution:
  To resolve the EMMA184 error, follow these steps:
  
  
  Identify Clarification Cases:
  
  Use the relevant transaction code (such as /SAPTRX/EMMA or similar) to view the clarification cases associated with the job in question.
  You may need to check the job number and any related details to find the specific clarification cases.
  
  
  
  Delete or Resolve Clarification Cases:
  
  If the clarification cases are no longer needed, you can delete them. This is typically done through the same transaction where you identified them.
  If the cases need to be resolved, address the issues they represent. This may involve updating statuses, providing additional information, or taking corrective actions.
  
  
  
  Retry the Operation:
  
  Once all clarification cases have been deleted or resolved, attempt to perform the operation again that triggered the EMMA184 error.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing jobs and clarification cases in your specific SAP environment.
  User Permissions: Ensure you have the necessary permissions to delete or modify clarification cases.
  Documentation: Refer to SAP documentation or help resources for more detailed guidance on managing clarification cases and understanding the context of the job you are working with.
  Support: If you continue to experience issues, consider reaching out to your SAP support team or consulting the SAP community for additional assistance.
  
  By following these steps, you should be able to resolve the EMMA184 error and proceed with your work in SAP.