How To Fix EMMA139 - Clarification case category &1 requires a primary business object

SAP Error Message - Details

• Message type: E = Error

• Message class: EMMA - Monitoring of Mass Runs

• Message number: 139

• Message text: Clarification case category &1 requires a primary business object

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message EMMA139 - Clarification case category &1 requires a primary business object ?

  The SAP error message EMMA139 indicates that a clarification case category requires a primary business object to be specified. This error typically arises in the context of SAP's Enterprise Management and is related to the handling of clarification cases, which are used to manage inquiries or issues that need further clarification.
  Cause:
  The error occurs when:
  
  A clarification case is being created or processed without specifying a primary business object (e.g., a sales order, purchase order, or any other relevant object).
  The configuration for the clarification case category is set up in such a way that it mandates a primary business object, but none has been provided.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Specify a Primary Business Object:
  
  When creating or processing the clarification case, ensure that you select or specify a primary business object that is relevant to the case category you are working with.
  
  
  
  Check Configuration:
  
  Review the configuration settings for the clarification case category in the SAP system. Ensure that the settings align with your business processes and that the requirement for a primary business object is appropriate.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or help resources related to clarification cases and business objects to understand the requirements and how to properly set them up.
  
  
  
  User Authorization:
  
  Ensure that the user has the necessary authorizations to create or modify clarification cases and associated business objects.
  
  
  
  Testing:
  
  After making the necessary adjustments, test the process again to confirm that the error has been resolved.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
  Transaction Codes: Familiarize yourself with transaction codes related to clarification cases, such as those for creating or managing cases.
  Business Processes: Understand the business processes that involve clarification cases to ensure that all necessary data is captured during case creation.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide deeper insights into the configuration and potential underlying issues.