How To Fix EMMA090 - Clarification cases can only be created for prepared jobs

SAP Error Message - Details

• Message type: E = Error

• Message class: EMMA - Monitoring of Mass Runs

• Message number: 090

• Message text: Clarification cases can only be created for prepared jobs

trados = docu -> fi -> fica

What causes this issue?

You cannot create clarification cases for jobs that have not been
prepared.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If you also want to create clarification cases for jobs that have not
been prepared, you have to set the corresponding checkbox for job
preparation.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EMMA090 - Clarification cases can only be created for prepared jobs ?

  The SAP error message EMMA090 indicates that a clarification case cannot be created because the job in question has not been prepared properly. This error typically arises in the context of SAP's Event Management or similar modules where jobs or processes need to be in a specific state before certain actions can be taken.
  Cause:
  
  Job Not Prepared: The primary cause of this error is that the job you are trying to create a clarification case for has not been prepared. In SAP, a job must go through a preparation phase before it can be acted upon.
  Incorrect Job Status: The job may be in a status that does not allow for clarification cases to be created. This could be due to the job being incomplete, canceled, or in a different state.
  Configuration Issues: There may be configuration settings in the SAP system that are preventing the creation of clarification cases for certain job types.
  
  Solution:
  
  Prepare the Job: Ensure that the job is properly prepared. This may involve going through the necessary steps in the SAP system to prepare the job for further actions.
  Check Job Status: Verify the status of the job. If it is not in the correct status, you may need to change it or complete any outstanding tasks related to the job.
  Review Configuration: Check the configuration settings related to the job and clarification cases. Ensure that the system is set up to allow for clarification cases to be created for the type of job you are working with.
  Consult Documentation: Refer to SAP documentation or help resources for specific instructions on how to prepare jobs and create clarification cases.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this error or provide additional guidance.
  User Roles and Permissions: Ensure that the user attempting to create the clarification case has the necessary permissions to do so.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered and resolved similar issues.
  
  If the problem persists after following these steps, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.