How To Fix EMMA009 - Case type is not active

SAP Error Message - Details

• Message type: E = Error

• Message class: EMMA - Monitoring of Mass Runs

• Message number: 009

• Message text: Case type is not active

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EMMA009 - Case type is not active ?

  The SAP error message EMMA009, which states "Case type is not active," typically occurs in the context of SAP's case management or similar modules where case types are defined for processing various business scenarios. This error indicates that the specific case type you are trying to use is not currently active in the system.
  Cause:
  
  Inactive Case Type: The case type you are trying to use has not been activated in the system.
  Configuration Issues: There may be configuration settings that have not been properly set up for the case type.
  Authorization Issues: The user may not have the necessary authorizations to access or use the case type.
  System Settings: The case type may have been deactivated due to system settings or business process changes.
  
  Solution:
  
  
  Activate the Case Type:
  
  Go to the configuration settings for case management in SAP.
  Navigate to the section where case types are defined.
  Check the status of the case type in question and activate it if it is inactive.
  
  
  
  Check Configuration:
  
  Ensure that all necessary configurations related to the case type are correctly set up.
  Review any dependencies or prerequisites that need to be fulfilled for the case type to be active.
  
  
  
  Review Authorizations:
  
  Check the user roles and authorizations to ensure that the user has the necessary permissions to access the case type.
  If needed, consult with your SAP security team to adjust the user roles.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific instructions related to the case type in question.
  Look for any notes or updates from SAP that may address this issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use specific transaction codes (like SPRO for configuration) to access the relevant settings.
  SAP Notes: Check for any SAP Notes related to EMMA009 for additional insights or patches that may resolve the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the EMMA009 error and implement the necessary solutions to resolve it.