How To Fix EM10022 - Enter serial number


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EM10 - Messages for Transfer Posting via Serial Number

  • Message number: 022

  • Message text: Enter serial number

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message EM10022 - Enter serial number ?

    The SAP error message EM10022, which states "Enter serial number," typically occurs in the context of inventory management or when dealing with materials that are serialized. This error indicates that the system requires a serial number to be entered for a specific item, but it has not been provided.

    Cause:

    1. Missing Serial Number: The most common cause is that the user has not entered a serial number for a material that requires one.
    2. Configuration Issues: The material master may be configured to require serial numbers, but the user is not aware of this requirement.
    3. Transaction Context: The error may arise in specific transactions where serial numbers are mandatory, such as goods movements, sales orders, or service orders.

    Solution:

    1. Enter Serial Number: The immediate solution is to enter a valid serial number for the item in question. Ensure that the serial number is correctly formatted and exists in the system.
    2. Check Material Master: Review the material master data to confirm whether the material is set up to require serial numbers. This can be done by navigating to the material master record and checking the relevant views (e.g., Basic Data, Sales, or Plant Data).
    3. Review Transaction Settings: If you are using a specific transaction, ensure that you are following the correct steps and that all required fields are filled out.
    4. User Training: If users frequently encounter this error, consider providing training on how to handle serialized materials and the importance of entering serial numbers.
    5. Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to the transaction you are working with.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or updates related to this error message.
    • Transaction Codes: Familiarize yourself with relevant transaction codes that deal with serialized inventory, such as MIGO (Goods Movement), MB1A (Goods Withdrawal), or others.
    • User Roles and Authorizations: Ensure that users have the necessary authorizations to enter serial numbers and perform the required transactions.

    If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.

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