How To Fix EM10017 - Number of devices entered (&1) different from number determined (&2)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EM10 - Messages for Transfer Posting via Serial Number

  • Message number: 017

  • Message text: Number of devices entered (&1) different from number determined (&2)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message EM10017 - Number of devices entered (&1) different from number determined (&2) ?

    The SAP error message EM10017 indicates a discrepancy between the number of devices that have been entered in a transaction or configuration and the number that the system has determined based on its own logic or data. This error typically arises in the context of device management, such as when configuring devices in SAP Plant Maintenance (PM) or SAP Utilities.

    Cause:

    1. Data Entry Error: The user may have entered an incorrect number of devices manually, leading to a mismatch.
    2. Configuration Issues: There may be issues in the configuration of the device master records or the related settings in the system.
    3. System Logic: The system may have its own criteria for determining the number of devices based on existing data, which may not align with the user’s input.
    4. Incomplete Data: If the necessary data for devices is incomplete or missing, the system may not be able to determine the correct number of devices.

    Solution:

    1. Verify Input: Check the number of devices you have entered and ensure it matches the expected number based on your records or requirements.
    2. Check Configuration: Review the configuration settings related to device management to ensure they are set up correctly.
    3. Review Device Master Records: Ensure that all relevant device master records are complete and correctly maintained in the system.
    4. Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the transaction or process you are working with.
    5. System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
    6. Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes related to device management, such as IL01 (Create Equipment), IL02 (Change Equipment), or IL03 (Display Equipment).
    • SAP Notes: Look for SAP Notes that may address this specific error message or provide patches or updates that could resolve the issue.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify the cause of the EM10017 error and implement a solution to resolve it.

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