How To Fix EM327 - Multibyte code pages are not supported completely

SAP Error Message - Details

• Message type: E = Error

• Message class: EM - IS-U Migration

• Message number: 327

• Message text: Multibyte code pages are not supported completely

What causes this issue?

The usage of non-Unicode code pages with a variable byte length
(multibyte code pages) is not supported completely.

System Response

How to fix this error?

See SAP Note 2499691.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EM327 - Multibyte code pages are not supported completely ?

  The SAP error message EM327, which states "Multibyte code pages are not supported completely," typically arises in environments where there is an attempt to use multibyte character sets (such as UTF-8 or other Asian character sets) in a way that is not fully supported by the SAP system or the database configuration.
  Cause:
  
  Database Configuration: The database may not be configured to support multibyte character sets. For example, if the database is set to a single-byte character set, it may not handle multibyte characters correctly.
  SAP System Settings: The SAP system may not be configured to handle multibyte character sets properly. This can happen if the system was installed with a different character set or if the client settings do not match the server settings.
  Data Transfer Issues: When transferring data between systems (e.g., from a non-Unicode system to a Unicode system), issues can arise if the character sets are not compatible.
  Legacy Code: Some older programs or custom developments may not handle multibyte characters correctly, leading to this error.
  
  Solution:
  
  Check Database Character Set: Ensure that the database is configured to support multibyte character sets. For example, if using Oracle, the database should be set to a character set like AL32UTF8.
  SAP System Configuration: Verify that the SAP system is configured to use a Unicode character set. You can check this in the system settings or by using transaction code RZ10 to view the profile parameters.
  Client Settings: Ensure that the client settings match the server settings. This can be checked in the SAP GUI under the "Options" menu.
  Data Migration: If migrating data, ensure that the data is converted to the correct character set before importing it into the SAP system.
  Update Custom Code: Review and update any custom programs or reports to ensure they handle multibyte characters correctly.
  SAP Notes: Check for any relevant SAP Notes that may address this issue. SAP frequently releases updates and patches that may resolve character set issues.
  
  Related Information:
  
  SAP Unicode Support: SAP systems can be either Unicode or non-Unicode. Unicode systems can handle a wide range of characters from different languages, while non-Unicode systems are limited to specific character sets.
  Transaction Codes: Use transaction codes like RZ10 (to check profile parameters) and DB02 (to check database settings) for troubleshooting.
  SAP Documentation: Refer to the official SAP documentation for guidelines on character set configuration and migration strategies.
  
  If the issue persists after following these steps, it may be necessary to consult with SAP support or a database administrator for further assistance.