How To Fix EM323 - More import jobs (&1) scheduled than available global BTC work processes

SAP Error Message - Details

• Message type: E = Error

• Message class: EM - IS-U Migration

• Message number: 323

• Message text: More import jobs (&1) scheduled than available global BTC work processes

What causes this issue?

You scheduled more jobs (&V1& import jobs plus 1 master job) than the
number of background work processes available in the global system
configuration (&V2&).

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check your entries.
If necessary, reduce the number of scheduled jobs.
If the current server profile has less BTC work processes than the
profile that will be active during the import, you can ignore this
message.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EM323 - More import jobs (&1) scheduled than available global BTC work processes ?

  The SAP error message EM323 indicates that there are more import jobs scheduled than the available global Background Processing (BTC) work processes. This situation typically arises when the number of background jobs that need to be processed exceeds the capacity of the system to handle them concurrently.
  Cause:
  
  Insufficient Work Processes: The system has a limited number of background work processes configured, and the number of scheduled jobs exceeds this limit.
  High Job Volume: A sudden increase in the number of background jobs due to batch processing, data imports, or scheduled tasks can lead to this error.
  Configuration Issues: The configuration settings for background processing may not be optimized for the current workload.
  Long-Running Jobs: If some jobs are taking longer than expected to complete, they can block the available work processes for new jobs.
  
  Solution:
  
  
  Increase Background Work Processes:
  
  You can increase the number of background work processes in the SAP system profile. This is done by modifying the instance profile parameters:
  
  rdisp/wp_no_btc - This parameter controls the number of background work processes.
  
  
  After making changes, restart the SAP instance for the changes to take effect.
  
  
  
  Optimize Job Scheduling:
  
  Review the scheduled jobs and see if they can be staggered or rescheduled to reduce the peak load on the background processing.
  Use transaction SM37 to monitor and manage background jobs.
  
  
  
  Analyze Long-Running Jobs:
  
  Check for any jobs that are taking an unusually long time to complete. You can use transaction SM37 to identify these jobs and analyze their logs for potential issues.
  If necessary, terminate or adjust these jobs to free up work processes.
  
  
  
  Review System Performance:
  
  Ensure that the system has adequate resources (CPU, memory, etc.) to handle the workload. Performance bottlenecks can also lead to delays in job processing.
  
  
  
  Batch Job Management:
  
  Consider using transaction SM36 to manage batch jobs more effectively, ensuring that jobs are scheduled in a way that does not overwhelm the system.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM37: Monitor background jobs.
  SM36: Schedule background jobs.
  RZ10: Change instance profile parameters.
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or patches related to background processing issues.
  
  
  Documentation: Refer to SAP Help documentation for more details on configuring background processing and managing jobs.
  
  
  By addressing the underlying causes and optimizing the configuration and scheduling of background jobs, you can resolve the EM323 error and improve the efficiency of your SAP system's background processing capabilities.