How To Fix EM264 - Error canceling released group run

SAP Error Message - Details

• Message type: E = Error

• Message class: EM - IS-U Migration

• Message number: 264

• Message text: Error canceling released group run

What causes this issue?

An error occurred when canceling job &V1& (number &V2&).

System Response

The system could not cancel the job.

How to fix this error?

Use transaction <DS:TRAN.SM37>SM37</> (Job Overview (Job Selection)) to
check the status of the job and cancel the it manually.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EM264 - Error canceling released group run ?

  The SAP error message EM264, which states "Error canceling released group run," typically occurs in the context of managing group runs in SAP, particularly in the areas of production planning or batch management. This error can arise when there is an attempt to cancel a group run that has already been released, but the system encounters issues preventing the cancellation.
  Causes:
  
  Dependencies on Other Processes: The group run may be linked to other processes or transactions that are still active or have not been completed.
  Authorization Issues: The user attempting to cancel the group run may not have the necessary authorizations to perform this action.
  System Locking: There may be locks on the data or objects related to the group run, preventing the cancellation.
  Technical Errors: There could be underlying technical issues, such as database inconsistencies or system errors.
  
  Solutions:
  
  Check Dependencies: Ensure that there are no active processes or transactions that depend on the group run you are trying to cancel. If there are, complete or cancel those processes first.
  Review Authorizations: Verify that the user has the appropriate authorizations to cancel the group run. If not, contact your SAP security administrator to obtain the necessary permissions.
  Release Locks: Use transaction codes like SM12 (to check for locks) and SM21 (to check system logs) to identify and resolve any locks that may be preventing the cancellation.
  System Logs: Check the system logs for any additional error messages or warnings that could provide more context about the issue.
  Technical Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (to check for locks), SM21 (to view system logs), and SE38 (to run reports).
  SAP Notes: Search for SAP Notes related to EM264 for any specific fixes or recommendations provided by SAP.
  Documentation: Review SAP documentation related to group runs and production planning for best practices and troubleshooting steps.
  
  By following these steps, you should be able to diagnose and resolve the EM264 error in SAP. If the problem continues, further investigation may be required, potentially involving SAP support.