How To Fix EM036 - File &1 was not created with character set &2

SAP Error Message - Details

• Message type: E = Error

• Message class: EM - IS-U Migration

• Message number: 036

• Message text: File &1 was not created with character set &2

What causes this issue?

The character set that you have used does not correspond to the
character set specified in the global parameters.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Create the file with the character set that is specified in the global
parameters or change the character set in the global parameters.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EM036 - File &1 was not created with character set &2 ?

  The SAP error message EM036 indicates that a file was not created with the expected character set. This typically occurs when there is a mismatch between the character set used to create the file and the character set expected by the SAP system.
  Cause:
  
  Character Set Mismatch: The file was created using a different character set than what the SAP system is configured to handle. For example, if the file is created in UTF-8 but the system expects ISO-8859-1, this error can occur.
  Incorrect Configuration: The SAP system may not be configured correctly to handle the character set of the file being processed.
  File Transfer Issues: If the file was transferred between systems (e.g., from a UNIX system to a Windows system), the character set may have changed during the transfer.
  
  Solution:
  
  Check Character Set: Verify the character set used to create the file. Ensure that it matches the expected character set in the SAP system.
  Convert File Encoding: If there is a mismatch, convert the file to the expected character set using a text editor or a conversion tool. For example, you can use tools like iconv on UNIX/Linux systems to convert file encodings.
  Adjust SAP Settings: If necessary, adjust the SAP system settings to accept the character set of the file. This may involve changing the system's configuration or the settings in the specific transaction or program that is processing the file.
  Test with Sample Files: Create a sample file using the expected character set and test the process to ensure that it works correctly.
  Consult Documentation: Refer to SAP documentation or support for specific guidelines on character sets and file handling.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to character set handling.
  Transaction Codes: Use transaction codes like AL11 to check the file paths and ensure that the files are being placed in the correct directories.
  System Locale Settings: Ensure that the system locale settings are correctly configured to handle the desired character set.
  File Transfer Protocols: If transferring files, ensure that the transfer protocol (e.g., FTP, SFTP) is set to preserve the file encoding.
  
  By addressing the character set mismatch and ensuring proper configuration, you should be able to resolve the EM036 error in SAP.