How To Fix ELA038 - Loyalty account display not configured

ELA038 - Overview

• Message type: E = Error

• Message class: ELA - Message class for loyalty program

• Message number: 038

• Message text: Loyalty account display not configured

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ELA038 - Loyalty account display not configured ?

  The SAP error message ELA038, which states "Loyalty account display not configured," typically occurs in the context of SAP Customer Relationship Management (CRM) or SAP Loyalty Management when there is an issue with the configuration of loyalty accounts. This error indicates that the system is unable to display loyalty account information because the necessary configuration settings are missing or incorrect.
  
  Cause:
  
  Missing Configuration: The loyalty account display settings have not been configured in the system.
  Incorrect Settings: The existing configuration may be incorrect or incomplete, leading to the inability to display loyalty accounts.
  Authorization Issues: The user may not have the necessary authorizations to view loyalty account information.
  System Version: The error may also arise if the system version does not support certain loyalty functionalities.
  
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the relevant configuration settings in the SAP system (usually found in the SPRO transaction).
  Ensure that the loyalty account display settings are properly configured. This may involve checking the