How To Fix EL831 - &1 of &2 meter reading results could not be released


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EL - IS-U meter reading data processing

  • Message number: 831

  • Message text: &1 of &2 meter reading results could not be released

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message EL831 - &1 of &2 meter reading results could not be released ?

    The SAP error message EL831 indicates that there is an issue with the release of meter reading results. Specifically, the message states that a certain number of meter reading results could not be released. This error typically occurs in the context of the SAP IS-U (Industry Solution for Utilities) module, which is used for managing utility services such as electricity, gas, and water.

    Causes of EL831 Error

    1. Incomplete Data: The meter reading results may be incomplete or contain invalid data that prevents them from being processed.
    2. Authorization Issues: The user may not have the necessary authorizations to release the meter reading results.
    3. Configuration Issues: There may be configuration settings in the system that are preventing the release of the meter reading results.
    4. Status of Meter Reading: The status of the meter reading results may not be set correctly, or they may be in a status that does not allow for release.
    5. Technical Issues: There could be underlying technical issues, such as database locks or inconsistencies in the data.

    Solutions to EL831 Error

    1. Check Data Completeness: Review the meter reading results to ensure that all required fields are filled out and that the data is valid.
    2. Review Authorizations: Ensure that the user attempting to release the meter reading results has the necessary authorizations. This may involve checking user roles and permissions in the SAP system.
    3. Configuration Review: Check the configuration settings related to meter reading results in the SAP IS-U module. Ensure that all necessary settings are correctly configured.
    4. Status Check: Verify the status of the meter reading results. If they are in a status that does not allow for release, you may need to change the status or resolve any issues preventing the change.
    5. Technical Troubleshooting: If the issue persists, consider checking for any technical issues, such as database locks or inconsistencies. This may involve working with your SAP Basis team or technical support.

    Related Information

    • Transaction Codes: You may need to use transaction codes such as EL31 (for meter reading results) or EL30 (for meter reading documents) to investigate the issue further.
    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
    • Documentation: Review the SAP documentation for the IS-U module to understand the processes and configurations related to meter reading results.

    If the issue cannot be resolved through these steps, it may be necessary to engage with SAP support or a consultant who specializes in the IS-U module for further assistance.

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