How To Fix EL771 - MR date and start of billing period must be the same


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EL - IS-U meter reading data processing

  • Message number: 771

  • Message text: MR date and start of billing period must be the same

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message EL771 - MR date and start of billing period must be the same ?

    The SAP error message EL771, which states "MR date and start of billing period must be the same," typically occurs in the context of billing and invoicing processes within SAP, particularly when dealing with service contracts or maintenance agreements. This error indicates that there is a mismatch between the Material Receipt (MR) date and the start date of the billing period defined in the system.

    Cause:

    1. Date Mismatch: The MR date (the date when the material is received or the service is completed) does not align with the start date of the billing period. This can happen if the MR date is set to a date that falls outside the defined billing period.
    2. Configuration Issues: There may be configuration settings in the billing or contract management module that enforce strict date alignment.
    3. Data Entry Errors: Manual entry errors when creating or processing the billing document can lead to incorrect dates being set.

    Solution:

    1. Check Dates: Verify the MR date and the start date of the billing period. Ensure that they are the same. If they are not, adjust the MR date or the billing period start date accordingly.
    2. Adjust Billing Period: If the billing period needs to be adjusted, you can change the start date of the billing period in the relevant contract or billing document.
    3. Review Configuration: If this error occurs frequently, review the configuration settings in the SAP system related to billing and contracts to ensure they are set up correctly.
    4. Recreate Document: If the document is incorrect, consider deleting and recreating the billing document with the correct dates.
    5. Consult Documentation: Refer to SAP documentation or help resources for specific steps on how to adjust billing periods or MR dates.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as VA01 (Create Sales Order), VF01 (Create Billing Document), or ME21N (Create Purchase Order) depending on the context of the error.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • User Roles: Ensure that the user has the appropriate permissions to make changes to billing documents and contracts.
    • Testing: After making changes, test the process to ensure that the error does not recur.

    If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in the relevant module.

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