How To Fix EL755 - Meter reading reason &1 is not permitted for device info record

SAP Error Message - Details

• Message type: E = Error

• Message class: EL - IS-U meter reading data processing

• Message number: 755

• Message text: Meter reading reason &1 is not permitted for device info record

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message EL755 - Meter reading reason &1 is not permitted for device info record ?

  The SAP error message EL755 indicates that the meter reading reason specified is not permitted for the device information record (DIR) in the context of meter reading processing. This error typically arises when there is a mismatch between the meter reading reason and the configuration or status of the device.
  Cause:
  
  Invalid Meter Reading Reason: The meter reading reason you are trying to use is not allowed for the specific device or its configuration.
  Device Status: The device may be in a status that does not permit the specified meter reading reason (e.g., inactive, disconnected).
  Configuration Issues: The configuration settings for the meter reading reasons in the SAP system may not be set up correctly.
  Device Information Record (DIR) Settings: The DIR may have restrictions on which meter reading reasons can be used.
  
  Solution:
  
  Check Meter Reading Reason: Verify that the meter reading reason you are trying to use is valid for the device in question. You can do this by checking the configuration settings in the SAP system.
  Review Device Status: Ensure that the device is in a status that allows for the meter reading to be recorded. If the device is inactive or in a restricted state, you may need to change its status.
  Update Device Information Record: If necessary, update the DIR to allow the specified meter reading reason. This may involve changing the configuration settings or adding the reason to the allowed list.
  Consult Documentation: Refer to the SAP documentation or help files for specific details on the allowed meter reading reasons for different device types.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like EL31 (Display Device) or EL30 (Change Device) to check the device information record and its settings.
  Configuration Settings: The configuration for meter reading reasons can typically be found in the customizing settings under the relevant module (e.g., IS-U for Utilities).
  User Roles and Authorizations: Ensure that you have the necessary authorizations to make changes to the device information records and meter reading reasons.
  
  By following these steps, you should be able to identify the cause of the EL755 error and implement a solution to resolve it.