How To Fix EL516 - Installation &1: Reversal document number copied to other billing order

SAP Error Message - Details

• Message type: E = Error

• Message class: EL - IS-U meter reading data processing

• Message number: 516

• Message text: Installation &1: Reversal document number copied to other billing order

Call parameters:
V1 = Installation number
V2 = Billing transaction for billing order to be suppressed
V3 = Billing transaction for suppressor (two-digit) -
in contrast to message EL515, the call here is only intended for
billing-relevant suppressors
V4 = SC_BELNR for the billing order to be suppressed

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

What causes this issue?

In the transaction running for installation &V1& it was established that
, in accordance with the settings in the suppression logic, a billing
order with billing transaction &V2& is to be suppressed by a billing
transaction &V3& with a higher priority. However, the billing order to
be suppressed resulted from an adjustment reversal of document number
&V4&, which cannot be deleted.

System Response

The adjustment reversal document number is transferred to the billing
order with the higher priority (and is then included in the billing for
this order instead of the original billing order for which an adjustment
reversal was carried out). Under certain circumstances this can mean
that the running transaction can no longer be reversed. This is the case
if the invoicing for the document, for which an adjustment reversal was
carried out, was not also reversed.

How to fix this error?

To avoid this, cancel the transaction that is running, use transaction
<DS:TRAN.EA24>EA24</> to remove adjustment reversal document number &V4&
from the billing order, and restart the transaction that was running.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EL516 - Installation &1: Reversal document number copied to other billing order ?

  The SAP error message EL516, which states "Installation &1: Reversal document number copied to other billing order," typically occurs in the context of billing and invoicing processes within the SAP system, particularly in the Utilities module. This error indicates that there is an issue with the reversal of a billing document that is linked to an installation.
  Cause:
  The error can arise due to several reasons, including:
  
  Document Linkage: The reversal document is being incorrectly linked to another billing order, which may not be intended.
  Data Integrity Issues: There may be inconsistencies in the data related to the billing documents or installations.
  Configuration Issues: Incorrect configuration settings in the billing or invoicing processes can lead to this error.
  User Actions: Manual errors during the reversal process, such as selecting the wrong document or installation.
  
  Solution:
  To resolve the EL516 error, you can take the following steps:
  
  
  Check Document Links: Verify the links between the original billing document and the reversal document. Ensure that the reversal is being applied to the correct billing order.
  
  
  Review Installation Data: Check the installation data associated with the billing documents. Ensure that all relevant information is accurate and complete.
  
  
  Analyze Configuration Settings: Review the configuration settings in the SAP system related to billing and invoicing. Ensure that they are set up correctly according to business requirements.
  
  
  Use Transaction Codes: Utilize relevant transaction codes (such as VF02 for changing billing documents) to review and correct any discrepancies in the billing documents.
  
  
  Consult SAP Notes: Check for any SAP Notes or patches that may address this specific error. SAP frequently releases updates that can resolve known issues.
  
  
  Seek Help from SAP Support: If the issue persists, consider reaching out to SAP support for assistance. Provide them with detailed information about the error, including the context in which it occurs.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to billing and invoicing, such as VF01 (Create Billing Document), VF02 (Change Billing Document), and VF03 (Display Billing Document).
  Documentation: Review SAP documentation related to billing processes in the Utilities module for best practices and troubleshooting tips.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the EL516 error and implement an appropriate solution.