How To Fix EL468 - Device &1, Reg. &2: Enter all devices for an installation at same MR time

SAP Error Message - Details

• Message type: E = Error

• Message class: EL - IS-U meter reading data processing

• Message number: 468

• Message text: Device &1, Reg. &2: Enter all devices for an installation at same MR time

What causes this issue?

One of the following errors has occurred:
The device has several registers with meter readings that must be
entered on the same date and at the same time
Installation &v3& contains other devices with meter readings that must
be entered on the same date but at a different time
This leads to problems in billing (conflicting cases).

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Change the meter reading time to &v4&.
Change the meter reading time of the registers that have already been
entered and that belong to the same installation.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EL468 - Device &1, Reg. &2: Enter all devices for an installation at same MR time ?

  The SAP error message EL468 indicates that there is an issue with the registration of devices for an installation in the context of meter reading (MR) processing. Specifically, it suggests that not all devices associated with a particular installation have been entered at the same meter reading time.
  Cause:
  The error typically arises in the following scenarios:
  
  Incomplete Data Entry: When entering meter readings for an installation, if not all devices (e.g., electricity, gas, water meters) are recorded at the same time, this error will occur.
  Configuration Issues: There may be configuration settings in the SAP system that require all devices to be registered simultaneously for a given installation.
  Data Consistency: The system enforces data consistency rules that require all devices to be processed together to ensure accurate billing and reporting.
  
  Solution:
  To resolve the EL468 error, you can take the following steps:
  
  
  Check Meter Readings: Ensure that all devices associated with the installation are entered at the same meter reading time. You may need to go back and enter the missing readings for the devices that were not included.
  
  
  Review Installation Data: Verify the installation data to ensure that all devices are correctly linked to the installation and that their status is active.
  
  
  Use the Correct Transaction: Make sure you are using the correct transaction code for entering meter readings. For example, use transaction codes like EL30 (for entering meter readings) or EL31 (for displaying meter readings) as appropriate.
  
  
  Consult Documentation: Review the SAP documentation or help files related to meter reading and device management to understand the requirements for entering readings.
  
  
  System Configuration: If the issue persists, consult with your SAP Basis or configuration team to check if there are any specific settings that enforce this rule and whether they can be adjusted based on your business requirements.
  
  
  Error Logs: Check the system logs for any additional error messages or warnings that might provide more context about the issue.
  
  
  Related Information:
  
  SAP Notes: Look for relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  User Forums: Consider checking SAP community forums or user groups for similar issues and solutions shared by other users.
  Training: If this is a recurring issue, consider providing training for users on the correct procedures for entering meter readings to prevent future occurrences.
  
  By following these steps, you should be able to resolve the EL468 error and ensure that all devices for an installation are entered correctly at the same meter reading time.