How To Fix EL391 - PM orders already open; you cannot create a new PM order

SAP Error Message - Details

• Message type: E = Error

• Message class: EL - IS-U meter reading data processing

• Message number: 391

• Message text: PM orders already open; you cannot create a new PM order

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EL391 - PM orders already open; you cannot create a new PM order ?

  The SAP error message EL391 indicates that there are already open Plant Maintenance (PM) orders for a particular piece of equipment or functional location, and as a result, the system does not allow the creation of a new PM order. This is a common scenario in SAP when managing maintenance activities, as it ensures that multiple orders are not created for the same maintenance task, which could lead to confusion and inefficiencies.
  Cause:
  
  Existing Open Orders: The primary cause of this error is that there are one or more open PM orders associated with the equipment or functional location for which you are trying to create a new order.
  Order Status: The existing orders may be in a status that does not allow for new orders to be created (e.g., "In Process," "Released," etc.).
  Configuration Settings: The system may be configured to prevent the creation of new orders if there are open orders, as a part of business rules or best practices.
  
  Solution:
  
  
  Check Existing Orders: 
  
  Use transaction codes like IW38 (Change PM Orders) or IW39 (Display PM Orders) to view all open orders for the specific equipment or functional location.
  Identify the open orders and determine if they can be completed, closed, or if they need to be modified.
  
  
  
  Close or Complete Open Orders: 
  
  If the existing orders are no longer needed, you can complete or close them. This can be done by changing the status of the orders to "Completed" or "Closed."
  Ensure that all necessary work has been performed and documented before closing the orders.
  
  
  
  Modify Existing Orders: 
  
  If the existing orders are still relevant but need to be adjusted, consider modifying them instead of creating a new order. This can include adding additional tasks or changing the scope of work.
  
  
  
  Consult with Maintenance Team: 
  
  If you are unsure about the status of the existing orders or how to proceed, consult with your maintenance team or the person responsible for managing PM orders in your organization.
  
  
  
  Review Configuration: 
  
  If this behavior is not desired, review the configuration settings in the SAP system related to PM order management. This may require assistance from an SAP consultant or system administrator.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW31 (Create PM Order), IW32 (Change PM Order), IW33 (Display PM Order), IW38/IW39 (Display/Change PM Orders).
  Documentation: Ensure that all maintenance activities are well-documented to avoid confusion regarding the status of PM orders.
  User Roles and Authorizations: Ensure that you have the necessary authorizations to view and modify PM orders in the system.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues or provide additional guidance related to PM order management.
  
  By following these steps, you should be able to resolve the EL391 error and effectively manage your PM orders in SAP.