How To Fix EL352 - Orders for MR by customer were created for MRU &1 on &2

SAP Error Message - Details

• Message type: E = Error

• Message class: EL - IS-U meter reading data processing

• Message number: 352

• Message text: Orders for MR by customer were created for MRU &1 on &2

What causes this issue?

Meter reading orders and/or billing orders were created for:
&V3& contracts
&V4& installations
The difference between these numbers yields the number of installations
for which orders have been created to which no contract has been
allocated.

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EL352 - Orders for MR by customer were created for MRU &1 on &2 ?

  The SAP error message EL352 indicates that there are orders for material requirements (MR) by customer that have been created for a specific material (MRU) on a specific date. This message typically arises in the context of materials management and production planning, particularly when dealing with customer-specific requirements.
  Cause:
  
  Customer-Specific Orders: The error usually occurs when there are customer-specific orders that have been created for a material that is not available or cannot be processed as expected.
  Configuration Issues: There may be configuration issues in the material master or in the sales order processing that prevent the system from fulfilling the requirements.
  Stock Availability: The material may not be available in the required quantity, or there may be issues with stock levels.
  Planning Parameters: Incorrect planning parameters or settings in the MRP (Material Requirements Planning) configuration can lead to this error.
  
  Solution:
  
  Check Material Availability: Verify the stock levels for the material in question. Ensure that there is enough stock to meet the customer orders.
  Review Customer Orders: Check the customer orders that have been created for the material. Ensure that they are valid and that the delivery dates are achievable.
  MRP Configuration: Review the MRP settings for the material. Ensure that the planning parameters are correctly set up to handle customer-specific requirements.
  Material Master Data: Check the material master data for any inconsistencies or missing information that could affect the order processing.
  Run MRP: If necessary, run the MRP process again to see if it resolves the issue. This can help in recalculating the requirements and availability.
  Consult Documentation: Refer to SAP documentation or help resources for specific details related to the error message and its implications.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like MD04 (Stock/Requirements List) or CO09 (Availability Overview) to analyze stock and requirements.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Roles: Ensure that the user has the necessary permissions to view and modify the relevant data related to customer orders and material requirements.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in materials management and production planning.