How To Fix EL024 - MR order is created internally upon entry of scheduled MR date

SAP Error Message - Details

• Message type: E = Error

• Message class: EL - IS-U meter reading data processing

• Message number: 024

• Message text: MR order is created internally upon entry of scheduled MR date

What causes this issue?

No meter reading orders were found with the criteria you entered.
You cannot enter meter reading results without a meter reading order.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

In individual order creation, you can create orders by entering the
scheduled meter reading date and the meter reading reason.
A billing order is also created in the background if you enter a meter
reading reason that results in billing.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EL024 - MR order is created internally upon entry of scheduled MR date ?

  The SAP error message EL024 indicates that a maintenance order (MR order) is created internally when a scheduled maintenance request (MR) date is entered. This typically occurs in the context of SAP Plant Maintenance (PM) or SAP Maintenance Management.
  Cause:
  The error message EL024 usually arises due to the following reasons:
  
  
  Internal Order Creation: The system is set up to automatically create a maintenance order when a scheduled date is entered for a maintenance request. This is part of the configuration in the SAP system.
  
  
  Configuration Settings: The configuration settings in the SAP system may dictate that a maintenance order is generated automatically based on certain criteria, such as the maintenance strategy or planning parameters.
  
  
  Missing Data: If there are missing or incorrect data entries in the maintenance request, the system may trigger this message as a warning or error.
  
  
  Solution:
  To resolve the EL024 error, consider the following steps:
  
  
  Check Configuration: Review the configuration settings in the SAP system related to maintenance orders and maintenance requests. Ensure that the settings align with your business processes and requirements.
  
  
  Review Maintenance Request Data: Ensure that all required fields in the maintenance request are filled out correctly. Missing or incorrect data can lead to unexpected behavior.
  
  
  Consult Documentation: Refer to SAP documentation or help files for specific details on the EL024 message and its implications. This can provide insights into how to adjust settings or data entries.
  
  
  Test in a Sandbox Environment: If possible, replicate the issue in a test or sandbox environment to understand the behavior of the system and to test potential solutions without affecting production data.
  
  
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP support for assistance. They can provide guidance based on the specific configuration and version of your SAP system.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide updates and patches.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW31 (Create Order), IW32 (Change Order), and IW33 (Display Order) to manage maintenance orders effectively.
  User Exits and BAdIs: If custom logic is implemented in your SAP system, check for any user exits or Business Add-Ins (BAdIs) that may affect the creation of maintenance orders.
  
  By following these steps, you should be able to address the EL024 error and ensure that your maintenance processes run smoothly.