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Message type: E = Error
Message class: EK - IS-U Accounts Receivable and Payable
Message number: 475
Message text: Billing subtransactions: Periodic, final and manual billing
Checks in all company codes and divisions using internal billing
transactions whether external billing
<DS:DE.TVORG_KK>sub-transactions</> that became main billing
<DS:DE.HVORG_KK>transactions</> in a <DS:DE.SPART>division</> of a
<DS:GLOS.3526B800AFAB52B9E10000009B38F974>company code</> (for example,
sub-transaction for periodic billing) are also defined for other main
transactions (final and manual billing).
If the system finds inconsistencies, you have the following options:
Add the missing sub-transactions.
Delete the sub-transactions if you do not require them.
Error message extract from SAP system. Copyright SAP SE.
The SAP error message EK475 typically relates to issues with billing subtransactions in the context of periodic, final, and manual billing processes. This error can occur in various scenarios, particularly when there are inconsistencies or misconfigurations in the billing setup.
Cause of EK475 Error
Inconsistent Billing Types: The error may arise if there are inconsistencies in the billing types being used. For example, if a periodic billing document is being processed alongside a final billing document, it can lead to conflicts.
Incorrect Configuration: The billing configuration in the system may not be set up correctly. This includes settings related to billing plans, billing types, or the overall billing process.
Missing Data: Required data for the billing process may be missing or incomplete. This could include customer information, contract details, or billing item specifics.
Status Issues: The status of the billing documents may not allow for the requested operation. For instance, if a document is already finalized, it may not be possible to perform a periodic billing on it.
Solution to EK475 Error
Review Billing Types: Check the billing types being used in the transaction. Ensure that they are compatible and that you are not trying to process incompatible billing types together.
Check Configuration Settings: Review the configuration settings for billing in the SAP system. This includes checking the billing plans, billing types, and any related settings to ensure they are correctly configured.
Complete Missing Data: Identify any missing data that may be causing the error. Ensure that all required fields are filled out correctly before attempting to process the billing again.
Document Status Review: Check the status of the billing documents involved. If a document is already finalized, you may need to reverse it or create a new document for the desired billing type.
Consult SAP Notes: Look for any relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
Testing in a Sandbox: If possible, replicate the issue in a test environment to better understand the cause and to test potential solutions without affecting production data.
Related Information
If the issue persists after trying the above solutions, it may be beneficial to involve your SAP support team or a consultant with expertise in SAP billing processes for further assistance.
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