How To Fix EK331 - An internal error occurred during the creditworthiness check

EK331 - Overview

• Message type: E = Error

• Message class: EK - IS-U Accounts Receivable and Payable

• Message number: 331

• Message text: An internal error occurred during the creditworthiness check

What causes this issue?

Method <LS>CreditCheck</> for object category ISUPartner is defective.

System Response

The method terminates with an error message.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EK331 - An internal error occurred during the creditworthiness check ?

  The SAP error message EK331, which states "An internal error occurred during the creditworthiness check," typically indicates that there is an issue with the creditworthiness check process in the SAP system. This error can arise due to various reasons, including configuration issues, data inconsistencies, or system bugs.
  Causes:
  
  
  Configuration Issues: Incorrect settings in the credit management configuration can lead to errors during the creditworthiness check.
  Data Inconsistencies: Missing or incorrect data in customer master records or credit management settings can trigger this error.
  System Bugs: There may be bugs in the SAP system or specific patches that need to be applied.
  Authorization Issues: Lack of proper authorizations for the user executing the credit check can also lead to this error.
  Integration Issues: Problems with integration between different modules (e.g., Sales and Distribution, Financial Accounting) can cause errors during the credit check process.
  
  Solutions:
  
  
  Check Configuration: Review the credit management configuration in the SAP system. Ensure that all settings