How To Fix EK024 - Document &1 with origin &2 cannot be reversed

SAP Error Message - Details

• Message type: E = Error

• Message class: EK - IS-U Accounts Receivable and Payable

• Message number: 024

• Message text: Document &1 with origin &2 cannot be reversed

What causes this issue?

A different transaction processing function is intended for use in
cancelling the document.

System Response

The document cannot be cancelled by the function you have chosen.

How to fix this error?

Cancel the document using the function provided for this purpose.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EK024 - Document &1 with origin &2 cannot be reversed ?

  The SAP error message EK024, which states "Document &1 with origin &2 cannot be reversed," typically occurs in the context of purchasing documents, such as purchase orders or goods receipts. This error indicates that the system is unable to reverse a document due to certain conditions or constraints.
  Causes:
  
  
  Document Status: The document you are trying to reverse may be in a status that does not allow for reversal. For example, if the document has already been fully settled or if it has been archived, it cannot be reversed.
  
  
  Origin of Document: The origin of the document (indicated by &2) may not support reversal. Certain document types or origins may have specific rules regarding reversals.
  
  
  Dependencies: There may be dependent documents (like invoices or payments) that are linked to the document you are trying to reverse. If these dependencies exist, the reversal may not be allowed.
  
  
  Configuration Settings: The system configuration may restrict the reversal of certain document types or under certain conditions.
  
  
  User Authorizations: The user attempting the reversal may not have the necessary authorizations to perform this action.
  
  
  Solutions:
  
  
  Check Document Status: Review the status of the document you are trying to reverse. If it is already settled or archived, you may need to take alternative actions, such as creating a correcting document.
  
  
  Review Dependencies: Check for any dependent documents that may be preventing the reversal. If there are linked documents, you may need to reverse or adjust them first.
  
  
  Consult Configuration: If you have access to system configuration, check the settings related to document reversals for the specific document type. You may need to adjust these settings if they are too restrictive.
  
  
  User Authorizations: Ensure that the user has the necessary permissions to perform the reversal. If not, contact your SAP security administrator to obtain the required authorizations.
  
  
  Alternative Actions: If reversal is not possible, consider creating a new document to correct the previous one. For example, if it’s a purchase order, you might create a new order or a credit memo.
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME22N (Change Purchase Order), MIGO (Goods Movement), or MIRO (Invoice Verification) to manage purchasing documents effectively.
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  
  
  Documentation: Refer to SAP Help documentation for detailed information on document management and reversal processes.
  
  
  If the issue persists after checking these aspects, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in the relevant module.