How To Fix EIT_IMPORT_TMPL_HC002 - No Action is currently running but found dangling import lock.

SAP Error Message - Details

• Message type: E = Error

• Message class: EIT_IMPORT_TMPL_HC - Extensibility Template: Import Template Health Check

• Message number: 002

• Message text: No Action is currently running but found dangling import lock.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EIT_IMPORT_TMPL_HC002 - No Action is currently running but found dangling import lock. ?

  The SAP error message EIT_IMPORT_TMPL_HC002 indicates that there is a dangling import lock in the system. This typically occurs when an import process was initiated but did not complete successfully, leaving behind a lock that prevents new import actions from being executed. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Incomplete Import Process: An import process may have been interrupted due to a system crash, network issue, or manual termination, leaving the import lock in place.
  Long-running Transactions: If a transaction takes too long to complete, it may lead to a situation where the system believes an import is still in progress.
  System Errors: Other underlying system errors or inconsistencies can also lead to this situation.
  
  Solution:
  
  
  Check for Active Processes: Use transaction codes like SM50 or SM66 to check for any active processes that might be holding the import lock. If you find any, you may need to terminate them.
  
  
  Release the Lock: If you confirm that no import process is running, you can manually release the lock. This can be done using transaction SM12 to delete the lock entries related to the import.
  
  
  Restart the Import: After releasing the lock, you can attempt to restart the import process that was previously interrupted.
  
  
  Check System Logs: Review the system logs (transaction SM21) for any errors or warnings that might provide more context on why the import process failed.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  
  
  System Restart: In some cases, a system restart may help clear any lingering locks or processes.
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM50 / SM66: Monitor active processes.
  SM12: Display and delete lock entries.
  SM21: System log for error messages.
  
  
  
  SAP Notes: Always check for the latest SAP Notes related to import issues and locks, as they may provide specific patches or updates.
  
  
  Documentation: Refer to SAP documentation for detailed information on import processes and locking mechanisms.
  
  
  Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it impacts production systems.
  
  
  By following these steps, you should be able to resolve the EIT_IMPORT_TMPL_HC002 error and restore normal operation to your SAP system.