How To Fix EIT_IMPORT037 - Failed to determine status of job &1 for &2; return code &3.

SAP Error Message - Details

• Message type: E = Error

• Message class: EIT_IMPORT - Extensibility Template: Import

• Message number: 037

• Message text: Failed to determine status of job &1 for &2; return code &3.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EIT_IMPORT037 - Failed to determine status of job &1 for &2; return code &3. ?

  The SAP error message EIT_IMPORT037 indicates that there was a failure in determining the status of a job in the system. This error typically occurs during the import of transport requests or when executing background jobs. The message includes placeholders for the job name (&1), the job type or user (&2), and the return code (&3).
  Causes:
  
  Job Not Found: The job specified may not exist in the system, possibly due to deletion or it not being created successfully.
  Authorization Issues: The user executing the job may not have the necessary authorizations to view the job status.
  Job Status Not Updated: The job status may not have been updated correctly in the system, possibly due to system performance issues or errors during execution.
  System Configuration Issues: There may be configuration issues in the job scheduling or transport management system.
  Database Issues: Problems with the database could prevent the system from retrieving the job status.
  
  Solutions:
  
  Check Job Existence: Verify if the job exists in the system. You can do this by navigating to transaction SM37 (Job Monitoring) and searching for the job using the job name.
  Review Authorizations: Ensure that the user has the necessary authorizations to view job statuses. You may need to check roles and profiles assigned to the user.
  Check Job Logs: Look at the job logs for any errors or warnings that might indicate why the job status could not be determined.
  Re-run the Job: If the job is not found or has failed, consider re-running the job or re-importing the transport request.
  System Performance: Check for any performance issues in the system that might be affecting job processing. This can include checking system logs and performance metrics.
  Database Consistency: Ensure that the database is functioning correctly and that there are no issues with data consistency that could affect job status retrieval.
  
  Related Information:
  
  Transaction Codes: 
  
  SM37: Job Monitoring
  SM21: System Log
  ST22: Dump Analysis
  SMLG: Job Log
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  System Logs: Review system logs for any related errors that occurred around the same time as the job execution.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or open a support ticket with SAP for further assistance.