How To Fix EIT_GW_UI_TEXT010 - Log entries are no longer available.

SAP Error Message - Details

• Message type: E = Error

• Message class: EIT_GW_UI_TEXT - Extensibility Template: Translated Messages for Assembly

• Message number: 010

• Message text: Log entries are no longer available.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EIT_GW_UI_TEXT010 - Log entries are no longer available. ?

  The SAP error message EIT_GW_UI_TEXT010 with the description "Log entries are no longer available" typically indicates that the system is unable to retrieve log entries for a specific operation or transaction. This can occur for various reasons, including data retention policies, log deletion, or system configuration issues.
  Causes:
  
  Data Retention Policy: The system may have a configured retention policy that automatically deletes log entries after a certain period.
  Log Deletion: Manual deletion of logs by an administrator or automated processes may have removed the entries.
  System Configuration: Incorrect configuration settings in the logging framework or the application may lead to logs not being stored or retrieved properly.
  Database Issues: Problems with the database, such as corruption or connectivity issues, may prevent access to log entries.
  User Permissions: The user may not have the necessary permissions to view the log entries.
  
  Solutions:
  
  Check Retention Settings: Review the data retention settings in the system to ensure that logs are retained for the desired duration.
  Log Management: If logs are being deleted manually or through automated jobs, consider adjusting the log management strategy to retain important logs longer.
  Configuration Review: Verify the configuration settings related to logging in the application and ensure they are set up correctly.
  Database Health Check: Perform a health check on the database to ensure it is functioning correctly and that there are no issues affecting log retrieval.
  User Permissions: Ensure that the user attempting to access the logs has the appropriate permissions to view them.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Transaction Codes: Use transaction codes like SLG1 (Application Log) to check for logs related to specific applications or transactions.
  System Logs: Review system logs (SM21) for any related errors or warnings that might provide additional context for the issue.
  Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.