How To Fix EIT_GW_UI_TEXT004 - Item export failed. Please report an incident on component &1

SAP Error Message - Details

• Message type: E = Error

• Message class: EIT_GW_UI_TEXT - Extensibility Template: Translated Messages for Assembly

• Message number: 004

• Message text: Item export failed. Please report an incident on component &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EIT_GW_UI_TEXT004 - Item export failed. Please report an incident on component &1 ?

  The SAP error message EIT_GW_UI_TEXT004 indicating "Item export failed. Please report an incident on component &1" typically occurs in the context of SAP Gateway or SAP Fiori applications when there is an issue with exporting data or items from the system. This error can arise due to various reasons, including configuration issues, data inconsistencies, or system performance problems.
  Possible Causes:
  
  Data Issues: There may be inconsistencies or errors in the data being exported, such as missing mandatory fields or invalid data formats.
  Configuration Problems: Incorrect configuration of the SAP Gateway or the related services can lead to export failures.
  Authorization Issues: The user may not have the necessary authorizations to perform the export operation.
  System Performance: High load on the system or network issues can cause timeouts or failures during the export process.
  Backend Service Errors: The backend service that is supposed to handle the export might be down or not functioning correctly.
  
  Solutions:
  
  Check Data Validity: Review the data being exported for any inconsistencies or missing fields. Ensure that all required fields are populated correctly.
  Review Configuration: Verify the configuration settings for the SAP Gateway and ensure that all necessary services are activated and properly configured.
  User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to perform the export.
  Monitor System Performance: Check the system performance and logs for any indications of high load or errors. If necessary, optimize the system or schedule the export during off-peak hours.
  Check Backend Services: Ensure that the backend services are running correctly. You can use transaction codes like /IWFND/ERROR_LOG to check for any errors in the Gateway logs.
  Report Incident: If the issue persists after checking the above points, follow the recommendation in the error message and report an incident to SAP support, providing them with the component indicated in the error message.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes like /IWFND/MAINT_SERVICE for managing OData services and /IWFND/GW_CLIENT for testing OData services.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  By following these steps, you should be able to diagnose and potentially resolve the issue related to the EIT_GW_UI_TEXT004 error message. If the problem continues, involving SAP support will be essential for a deeper investigation.