How To Fix EIT_GW_COMMON015 - JSON content could not be understood because of mailformed syntax.

SAP Error Message - Details

• Message type: E = Error

• Message class: EIT_GW_COMMON - Extensibility Template: Common Messages

• Message number: 015

• Message text: JSON content could not be understood because of mailformed syntax.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message EIT_GW_COMMON015 - JSON content could not be understood because of mailformed syntax. ?

  The SAP error message EIT_GW_COMMON015 indicates that there is an issue with the JSON content being processed by the SAP system. Specifically, it suggests that the JSON syntax is malformed, which means that the JSON data being sent or received does not conform to the correct JSON format.
  Causes:
  
  Malformed JSON Structure: The JSON data may have syntax errors such as missing commas, brackets, or quotes.
  Incorrect Data Types: The data types in the JSON may not match the expected types (e.g., strings not enclosed in quotes).
  Encoding Issues: Special characters may not be properly encoded, leading to invalid JSON.
  Truncated Data: The JSON data may be incomplete or cut off, resulting in an invalid structure.
  Improper Escaping: Characters that need to be escaped (like quotes within strings) may not be properly handled.
  
  Solutions:
  
  Validate JSON: Use a JSON validator tool to check the syntax of the JSON content. This can help identify specific errors in the structure.
  Check Data Generation: If the JSON is being generated programmatically, review the code to ensure that it constructs valid JSON. Look for common pitfalls such as missing commas or incorrect nesting of objects and arrays.
  Review API Documentation: If the JSON is being sent to or received from an API, ensure that it adheres to the API's expected format and structure.
  Log and Debug: Implement logging to capture the JSON content being processed. This can help in identifying the exact content that is causing the error.
  Test with Sample Data: If possible, test with known good JSON data to see if the issue persists. This can help isolate whether the problem is with the specific data being used.
  
  Related Information:
  
  JSON Structure: JSON (JavaScript Object Notation) is a lightweight data interchange format that is easy for humans to read and write and easy for machines to parse and generate. It consists of key-value pairs and supports nested structures.
  Common JSON Errors: Some common errors include:
  
  Missing commas between items in an array or object.
  Unmatched brackets or braces.
  Strings not enclosed in double quotes.
  Using single quotes instead of double quotes for strings.
  
  
  Tools for JSON Validation: There are many online tools available for validating JSON, such as:
  
  JSONLint
  JSON Formatter & Validator
  
  
  
  By addressing the issues outlined above, you should be able to resolve the EIT_GW_COMMON015 error and ensure that the JSON content is correctly formatted for processing by the SAP system.