How To Fix EIT_GW_COMMON005 - Parsing of JSON payload failed

SAP Error Message - Details

• Message type: E = Error

• Message class: EIT_GW_COMMON - Extensibility Template: Common Messages

• Message number: 005

• Message text: Parsing of JSON payload failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EIT_GW_COMMON005 - Parsing of JSON payload failed ?

  The SAP error message EIT_GW_COMMON005 indicates that there was a failure in parsing a JSON payload. This error typically occurs in the context of SAP Gateway services when the system is unable to interpret the JSON data being sent or received. Here are some common causes, potential solutions, and related information for this error:
  Causes:
  
  Malformed JSON: The JSON payload may not be correctly formatted. This could include missing brackets, incorrect data types, or syntax errors.
  Data Type Mismatch: The data types in the JSON payload may not match the expected types defined in the SAP Gateway service.
  Missing Required Fields: The JSON payload may be missing required fields that the service expects.
  Encoding Issues: There may be issues with character encoding, especially if special characters are involved.
  Service Configuration Issues: The service might not be properly configured to handle the incoming JSON payload.
  
  Solutions:
  
  Validate JSON Format: Use a JSON validator tool to check the syntax of the JSON payload. Ensure that it is well-formed and adheres to JSON standards.
  Check Data Types: Review the expected data types in the SAP Gateway service and ensure that the JSON payload matches these types.
  Include Required Fields: Make sure that all required fields are present in the JSON payload. Refer to the service documentation for the list of required fields.
  Review Encoding: Ensure that the JSON payload is encoded correctly, especially if it contains special characters. UTF-8 is the recommended encoding.
  Debugging: Use transaction codes like /IWFND/ERROR_LOG in SAP Gateway to check for detailed error logs that can provide more context about the parsing failure.
  Service Testing: Test the service using tools like Postman or SAP Gateway Client (transaction /IWFND/GW_CLIENT) to isolate the issue and verify the expected behavior.
  
  Related Information:
  
  SAP Gateway Documentation: Review the official SAP Gateway documentation for guidelines on JSON payload structure and service configuration.
  SAP Community: Engage with the SAP Community forums to see if others have encountered similar issues and to find potential solutions.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /IWFND/MAINT_SERVICE for service maintenance and /IWFND/ERROR_LOG for error logs.
  
  By addressing the potential causes and following the suggested solutions, you should be able to resolve the EIT_GW_COMMON005 error and successfully parse the JSON payload in your SAP Gateway service.