How To Fix EIT_EXP_CUSTOMER013 - File creation failed.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EIT_EXP_CUSTOMER - Export Item Template message for the end user

  • Message number: 013

  • Message text: File creation failed.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message EIT_EXP_CUSTOMER013 - File creation failed. ?

    The SAP error message EIT_EXP_CUSTOMER013: File creation failed typically occurs during the process of exporting data or generating files in the SAP system. This error can arise due to various reasons, and understanding the cause is crucial for finding an appropriate solution. Here are some common causes, potential solutions, and related information:

    Causes:

    1. File System Permissions: The user or the SAP application may not have the necessary permissions to create files in the specified directory.
    2. Disk Space Issues: The target directory may be out of disk space, preventing new files from being created.
    3. Invalid File Path: The specified file path may be incorrect or may not exist.
    4. File Name Issues: The file name may contain invalid characters or may be too long.
    5. SAP Application Configuration: There may be issues with the configuration settings in the SAP application that are preventing file creation.
    6. Network Issues: If the file is being created on a network drive, there may be connectivity issues.

    Solutions:

    1. Check Permissions: Ensure that the user executing the transaction has the necessary permissions to write to the target directory. You may need to adjust the file system permissions.
    2. Free Up Disk Space: Check the disk space on the server where the file is being created. If it is full, free up some space or change the target directory to one with sufficient space.
    3. Verify File Path: Double-check the file path specified in the export settings. Ensure that the directory exists and is accessible.
    4. Review File Name: Ensure that the file name adheres to the naming conventions and does not contain any invalid characters. Also, check the length of the file name.
    5. Check SAP Configuration: Review the configuration settings in the SAP application related to file exports. Ensure that they are set up correctly.
    6. Network Connectivity: If applicable, check the network connection to the drive where the file is being created. Ensure that the network path is accessible.

    Related Information:

    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. SAP Notes often provide patches or workarounds for known issues.
    • Transaction Logs: Review the application logs or transaction logs for more detailed error messages that may provide additional context for the failure.
    • SAP Community: Consider searching or posting in the SAP Community forums for insights from other users who may have encountered similar issues.

    If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.

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