How To Fix EIT_EXP_CUSTOMER009 - Action cannot be performed due to status of template &1.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EIT_EXP_CUSTOMER - Export Item Template message for the end user

  • Message number: 009

  • Message text: Action cannot be performed due to status of template &1.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message EIT_EXP_CUSTOMER009 - Action cannot be performed due to status of template &1. ?

    The SAP error message EIT_EXP_CUSTOMER009 typically indicates that an action cannot be performed on a template due to its current status. This error is often encountered in the context of SAP's Enterprise Integration Tools or similar modules where templates are used for various processes.

    Cause:

    The error is usually caused by one of the following reasons:

    1. Template Status: The template you are trying to modify or use is in a status that does not allow the action you are attempting. For example, the template might be in a "locked," "inactive," or "completed" state.
    2. Authorization Issues: The user may not have the necessary permissions to perform actions on the template in its current status.
    3. Business Logic Constraints: There may be specific business rules or logic defined in the system that restrict actions based on the template's status.

    Solution:

    To resolve the error, you can take the following steps:

    1. Check Template Status:

      • Navigate to the template in question and check its current status. You can usually find this in the template management area of the relevant SAP module.
      • If the template is locked or inactive, you may need to unlock it or change its status to allow the desired action.
    2. Change Template Status:

      • If you have the necessary permissions, you can change the status of the template to one that allows the action you want to perform. This might involve setting it to "active" or "editable."
    3. Review User Permissions:

      • Ensure that your user role has the necessary permissions to perform actions on the template. If not, contact your SAP administrator to adjust your permissions.
    4. Consult Documentation:

      • Review the relevant SAP documentation or help files for specific information about the template statuses and the actions allowed for each status.
    5. Contact Support:

      • If you are unable to resolve the issue, consider reaching out to your internal SAP support team or SAP support for further assistance.

    Related Information:

    • SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches.
    • Transaction Codes: Familiarize yourself with relevant transaction codes that can help you manage templates (e.g., SE80 for Object Navigator, or specific transaction codes for the module you are working with).
    • User Forums: Look for discussions in SAP community forums or user groups where similar issues may have been addressed.

    By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.

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