How To Fix EIP031 - The address of customer &1 is incomplete.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EIP - Foreign Trade: Messages for Log Printout

  • Message number: 031

  • Message text: The address of customer &1 is incomplete.

  • Show details Hide details
  • What causes this issue?

    The address of the customer with customer number &V1& is incomplete.
    The system could not find characteristic &V2&.

    System Response

    The system issues an error message.

    How to fix this error?

    Complete the address for customer &V1& in the customer master.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message EIP031 - The address of customer &1 is incomplete. ?
    The SAP error message EIP031, which states "The address of customer &1 is incomplete," typically occurs when there are missing or incomplete address details for a customer in the SAP system. This can prevent certain transactions from being processed, such as sales orders, deliveries, or billing.
    
    Cause: The error is triggered when the system checks the customer master data and finds that required address fields are not filled out. Commonly missing fields may include: Street City Postal code Country Region
    Solution: To resolve this error, you need to complete the address information for the affected customer. Here are the steps to do so: Access Customer Master Data: Use transaction code XD02 (for general data) or VD02 (for sales area data) to change the customer master record. Enter Customer Number: Input the customer number that is indicated in the error message (replace &1 with the actual customer number). Check Address Fields: Navigate to the address tab and ensure that all required fields are filled out. Pay

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