How To Fix EII001 - Interal error: Errors occurred when saving user-specific data

SAP Error Message - Details

• Message type: E = Error

• Message class: EII - Message Class for Development Class VEII

• Message number: 001

• Message text: Interal error: Errors occurred when saving user-specific data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EII001 - Interal error: Errors occurred when saving user-specific data ?

  The SAP error message EII001, which states "Internal error: Errors occurred when saving user-specific data," typically indicates that there is an issue with saving user-specific settings or data in the SAP system. This can occur in various contexts, such as when a user tries to save their personal settings, layout configurations, or other user-specific data.
  Causes:
  
  Authorization Issues: The user may not have the necessary permissions to save user-specific data.
  Database Issues: There may be problems with the database, such as connectivity issues or database locks.
  Corrupted User Profile: The user profile or settings may be corrupted, preventing successful saving.
  System Bugs: There may be bugs in the SAP system or specific transactions that lead to this error.
  Configuration Issues: Incorrect configuration settings in the SAP system can also lead to this error.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to save user-specific data. This can be done by checking the user's roles and authorizations in the SAP system.
  Clear User Buffer: Sometimes, clearing the user buffer can resolve issues related to user-specific data. This can be done using transaction code SU53 to analyze authorization issues or SU01 to reset the user profile.
  Check Database Status: Verify the status of the database and ensure that there are no locks or connectivity issues. You may need to consult with your database administrator.
  Review System Logs: Check the system logs (transaction code SM21) for any related error messages that could provide more context about the issue.
  Recreate User Profile: If the user profile is suspected to be corrupted, consider recreating the user profile or resetting the user settings.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), SU53 (Authorization Check), and SM21 (System Log).
  User-Specific Data: Understand what types of user-specific data are being saved (e.g., layout settings, favorites, etc.) to better diagnose the issue.
  System Version: Be aware of the version of SAP you are using, as certain errors may be specific to particular versions or configurations.
  
  By following these steps, you should be able to diagnose and potentially resolve the EII001 error in your SAP system.