How To Fix EIDEUTILMD004 - Point of delivery could not be identified

EIDEUTILMD004 - Overview

• Message type: E = Error

• Message class: EIDEUTILMD - UTILMD IDoc Messages (For Example, Explanations for Refusal)

• Message number: 004

• Message text: Point of delivery could not be identified

What causes this issue?

The criteria (point of delivery ID, customer number, register code) do
not suffice to identify the point of delivery in the system.

System Response

Processing is terminated and a refusal IDoc is sent.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

EIDEUTILMD004 - Details

• The SAP error message EIDEUTILMD004, which states "Point of delivery could not be identified," typically occurs in the context of utilities management, particularly when dealing with master data related to points of delivery (POD) in the SAP IS-U (Industry Solution for Utilities) module. This error indicates that the system is unable to find or recognize the specified point of delivery for a given transaction or process.
  Causes:
  
  Missing or Incorrect Data: The point of delivery may not exist in the system, or the data associated with it may be incomplete or incorrect.
  
  Configuration Issues: There may be configuration issues in the system that prevent the identification of the point of delivery.
  Authorization Issues: The user may not have the necessary authorizations to access the point of delivery data.
  Integration Issues: If the data is being pulled from an external system, there may be integration issues or data synchronization problems.
  Master Data Not Created: The point of