How To Fix EI808 - XPRA CVEMBKCT: Client &, no. of licenses to be corrected: &

SAP Error Message - Details

• Message type: E = Error

• Message class: EI - Foreign Trade: Gen. Output

• Message number: 808

• Message text: XPRA CVEMBKCT: Client &, no. of licenses to be corrected: &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EI808 - XPRA CVEMBKCT: Client &, no. of licenses to be corrected: & ?

  The SAP error message EI808 XPRA CVEMBKCT typically indicates an issue related to license management in the SAP system. This error occurs during the execution of the XPRA (eXtended Program Run) CVEMBKCT, which is responsible for updating client-specific data, particularly in relation to license counts.
  Cause:
  
  
  License Exceedance: The error suggests that the number of users or licenses assigned to a particular client exceeds the allowed limit. This can happen if:
  
  New users have been added without updating the license.
  The system has been upgraded or migrated, and the license information has not been correctly adjusted.
  
  
  
  Incorrect License Configuration: There may be a misconfiguration in the license settings or an issue with the license file itself.
  
  
  Client-Specific Issues: The error may also arise from issues specific to the client configuration, such as inconsistencies in the client data.
  
  
  Solution:
  
  
  Check License Usage:
  
  Go to transaction code SLICENSE in the SAP GUI.
  Review the current license usage and ensure that it does not exceed the limits specified in your license agreement.
  
  
  
  Adjust User Licenses:
  
  If the number of users exceeds the allowed licenses, you may need to either:
  
  Remove inactive users.
  Upgrade your license to accommodate more users.
  
  
  
  
  
  Update License Information:
  
  If you have a new license file, ensure that it is uploaded correctly using transaction SLICENSE.
  After uploading, check the license information again to confirm that it reflects the correct number of licenses.
  
  
  
  Run the XPRA Again:
  
  After making the necessary adjustments, you may need to rerun the XPRA CVEMBKCT to ensure that the changes take effect.
  
  
  
  Consult SAP Support:
  
  If the issue persists after checking and adjusting the licenses, consider reaching out to SAP Support for further assistance. They can provide guidance based on the specific details of your system and configuration.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SLICENSE: To manage and check license information.
  SE38: To execute the XPRA program manually if needed.
  
  
  
  Documentation: Refer to SAP Notes and documentation related to license management and XPRA processes for more detailed guidance.
  
  
  SAP Community: Engaging with the SAP Community forums can also provide insights from other users who may have encountered similar issues.
  
  
  By following these steps, you should be able to resolve the EI808 XPRA CVEMBKCT error and ensure that your SAP system is compliant with licensing requirements.