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How To Fix EI761 - Import data screens cannot be called up in company code &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EI - Foreign Trade: Gen. Output

  • Message number: 761

  • Message text: Import data screens cannot be called up in company code &1

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message EI761 - Import data screens cannot be called up in company code &1 ?

    The SAP error message EI761, which states "Import data screens cannot be called up in company code &1," typically occurs when there is an issue with the configuration or setup of the company code in the SAP system. This error is often related to the import data screens that are used for various transactions, particularly in the context of foreign trade or customs.

    Cause:

    1. Company Code Configuration: The company code specified in the error message may not be properly configured to handle import data. This could be due to missing settings or incorrect parameters in the configuration.
    2. Missing Customizing Settings: The necessary customizing settings for import data processing may not be maintained for the specified company code.
    3. Authorization Issues: The user may not have the necessary authorizations to access the import data screens for the specified company code.
    4. Data Inconsistencies: There may be inconsistencies or missing data in the master data related to the company code.

    Solution:

    1. Check Company Code Configuration:

      • Go to the configuration settings for the company code in the SAP system (Transaction code: SPRO).
      • Ensure that all necessary settings related to foreign trade and import data are correctly maintained for the company code in question.
    2. Maintain Import Data Customizing:

      • Navigate to the relevant customizing settings for import data (e.g., under Logistics > Logistics Execution > Foreign Trade > Customs > Import).
      • Ensure that the import data screens and related settings are properly configured for the company code.
    3. Review User Authorizations:

      • Check the user roles and authorizations to ensure that the user has the necessary permissions to access the import data screens.
      • If needed, consult with your SAP security team to adjust the authorizations.
    4. Data Consistency Check:

      • Verify that all necessary master data (e.g., vendor data, material data) is complete and consistent for the company code.
      • Use transaction codes like SE16 or SE11 to check the relevant tables for any inconsistencies.
    5. Consult SAP Notes:

      • Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SE16 (Data Browser), and SE11 (Data Dictionary).
    • Documentation: Review SAP documentation related to foreign trade and customs processes to understand the requirements for import data handling.
    • SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.

    If the issue persists after following these steps, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.

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