How To Fix EI738 - Maintain an import code number

SAP Error Message - Details

• Message type: E = Error

• Message class: EI - Foreign Trade: Gen. Output

• Message number: 738

• Message text: Maintain an import code number

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EI738 - Maintain an import code number ?

  The SAP error message EI738, which states "Maintain an import code number," typically occurs in the context of import transactions or when dealing with customs-related processes in SAP. This error indicates that the system requires an import code number to proceed with the transaction, and it is often related to the configuration of customs settings or the master data of materials.
  Cause:
  
  Missing Import Code: The import code number is not maintained in the relevant master data (e.g., material master, vendor master).
  Configuration Issues: The customs settings in the SAP system may not be properly configured to handle import transactions.
  Data Inconsistency: There may be inconsistencies in the data related to import codes, such as missing entries in the relevant tables.
  
  Solution:
  
  
  Maintain Import Code:
  
  Go to the relevant master data (e.g., Material Master or Vendor Master).
  Navigate to the appropriate view (usually the Foreign Trade or Customs view).
  Enter the required import code number.
  Save the changes.
  
  
  
  Check Configuration:
  
  Ensure that the customs settings in the SAP system are correctly configured.
  This may involve checking the configuration for foreign trade settings in the SAP IMG (Implementation Guide).
  Path: SPRO > Logistics > Logistics Execution > Customs > Define Import Codes.
  
  
  
  Data Consistency Check:
  
  Run any necessary reports or transactions to check for inconsistencies in the data related to import codes.
  Ensure that all relevant data is correctly maintained and up to date.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help files for specific guidance on maintaining import codes and related settings.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like MM02 (Change Material) or XK02 (Change Vendor) to maintain the necessary data.
  Customs Regulations: Ensure that you are aware of the customs regulations applicable to your business, as these may dictate the need for specific import codes.
  User Roles: Ensure that you have the necessary authorizations to make changes to master data in SAP.
  
  By following these steps, you should be able to resolve the EI738 error and maintain the necessary import code number in your SAP system.